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charivari Posts: 2

magkano yung lunar grey?
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Posted: 2002-11-13 18:35:00
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britri2 Posts: 1

@ zasam4

meron p kaming stock ng kpad t68i at P 200.00 plus labor ofP 275.00 (non warranty). tks

@charivari

t68m lunar grey is P 725.oo plus labor of P 275.00 ( non-warranty)
tks

[ This Message was edited by: britri2 on 2002-11-14 02:26 ]

[ This Message was edited by: britri2 on 2002-11-14 02:28 ]
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Posted: 2002-11-14 03:23:00
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G_M Posts: 0

@henryj, regarding your Motorola Bluetooth please bring here in our office for check-up but I can't promise that we can fix your bluetooth headset especially for wet damaged. Thanks!
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Posted: 2002-11-14 03:45:00
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deepsweech Posts: 23

@* hi i had a bad experience in smartnet this past week, sayan ganda pa naman sana service nyo. Kse ganito i had my T68i Replaced kse sira na and im willing to pay naman. They gave me 2 weeks daw for the replacement which is matagal pero ok lang. then when i called them sabi wala pa raw kse outofstock! hmm then thats when it pssd me. and dami dami ng T68i sa malls and anywhere makakakita ka ng T68i tapos outof stock! is that very odd! then i called SE for help then sabi nila HINDI DAW OUT OF STOCK ang T68i, there must me something wrong daw sabi nila then i gave them my imei to check kse baka di daw nila nareceive kse 2 Weeks is too much time daw for replacements. yun lang mejo pumalpak ata smartnet dun and sana they considered nowadays having no cell for 2 weeks is so hard. specially if u have a bussiness ull lose alot of clients. tnx

[ This Message was edited by: deepsweech on 2002-11-14 03:42 ]
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Posted: 2002-11-14 04:40:00
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dun333 Posts: 29

@smartnet
hi there! do you have available t39 replacement units already? Mine is due for another replacement. i brought my defective unit at your office monday last last week, then i was provided with a sort of temporary replacement unit until new stocks of replacement units would arrive. tnx very much!
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Posted: 2002-11-14 05:29:00
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britri2 Posts: 1

@deepsweech

sori for d inconvenience, w hv bin communicatng w SE supplier almost everyday for several weeks to ff-up d price for swapping of units ( out of warranty) incldng yors, as of dis date no reponse from dem. we hv emails to SE supplier inclding Rodney to release prices so dat we can infrm our customers. pls. do extend patience a lttle more bt rest assured we r doing our best to provide a good service to u our customer(s) but der r certain things that r beyond our control. tks
for understanding.
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Posted: 2002-11-14 06:50:00
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deepsweech Posts: 23

@britri2
i just called SE a while ago, and this is what they said: They'd just received ur email regarding the prices, and the unit to be replace is not yet with them. So it would take you two, three weeks to know the price? is that how slow your transactions are going? then im asking who's side to put the blame on, they said that its not theirs so that points it to you guys. You know i call you everyday since after i brought it to you, then this is what would i discover? if it not for me to call SE you wouldnt work it out fast as you should be?
bottom line: 1 day for a businessman without a cell seems forever, how would you take 2 weeks(or more in your case) you should have provided me a service phone even if you'll have me pay for my unit in advance. 6K for a 5110 service unit is just fine with me.


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Posted: 2002-11-14 07:36:00
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britri2 Posts: 1

@dun333

pls. tell me the service card number. tks
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Posted: 2002-11-14 07:45:00
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britri2 Posts: 1

@deepsweech

our s.o.p for out of warranty units is to confirm price from SE supplier before committing price to customer thats why yor unit is still with us so that any time you can pull it out. Prior to email, we have been ffing- up the prices from them but no response . Also, we have proof we sent the email dated 11/04. Fyi, All swapping units come from the SE supplier. maybe you can help us get the price coz as of this pm no response.... hope this clarifies your concern. will keep you posted. tks
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Posted: 2002-11-14 08:35:00
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luwi Posts: > 500

@gm & brit, do you have a replacement unit for t68m/i model? In the past days, my units keeps on hanging and auto-off. If ever you had a unit 4 replacement, I can drop in ur office tomorrow to swap my unit.tnxs! This post was posted from a T68i
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Posted: 2002-11-14 08:44:00
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