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> SE ranks poorly in reliability/quality
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Bad news for SE. I think SE should work on this issue. For example, not releasing phones (like K700/K750) before all MAJOR bugs were solved. It just take a little bit to lose a buyers trust and it takes tremendous effort to win them back. Looks like a lot work for SE as market leader Nokia phones are twice as reliable as SE.
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From Mobile-Review news:
According to the survey held by the popular British magazine “Which?”, one of seven mobile phones gets broken during one year from the moment it was bought. It’s highly possible that the phone will fail in the first 6 months – 70% of failures happen in this very period. 2339 people, who bought a cell phone during the last 12 months, took part in the polls.
The handsets of different vendors have different failure statistics. Nokia and Samsung proved to have the safest phones. During one year only one phone of ten is broken. At the same time Motorola and Sony Ericsson show poor statistics. One of five phones by these vendors turns to be out of order. The editor of the magazine says that the average failure figure 1 of 7 is too high.
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Posted: 2005-08-27 03:39:00
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yes, and it's really amazing how se is one of the biggest mobile manufacturer concerning how bad are phones they manufacture ;-)
This message was posted from a T610
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Posted: 2005-08-27 04:00:18
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@mib1800
This is old news. That report makes no mention of what the faults actually were i.e. user faults or inherent faults with the hardware.
I am sure there is already a thread on this on here (and various other forums too).
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Posted: 2005-08-27 04:02:43
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I can not say of others. No SE model is rush-released in India. By the time we get SE phones . . . . Well i can only say , here the popularity and demand has been increasing always. Ofcourse, not to mention it proves very reliable.
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Posted: 2005-08-27 04:08:45
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Looking at the number of issues the K750i had, not just in the UK, but even for phones from the rest of Europe. It's not hard to imagine that the other phones they make didn't have similar issues and thus
got slagged. Remember the first batch of the T610? At least here in the US, T-Mobile got sick and tired of having to RMA the phone.
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Posted: 2005-08-27 04:16:13
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No manufacturer releases perfect handsets. Having used handsets from a variety of manufacturers I can say that SE (or Motorola for that matter) are no worse than the others.
Once more I would have to question the nature of these faults ...
Hopefully masseur or some other brightspark can find the other thread and link us to it.
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Posted: 2005-08-27 04:20:52
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scotsboyuk:
I think most of the time it is a tussle between "out to market first with bugs" or "fix bugs first and lose headstart". It is a pity that SE goes with the former.
I think it doesnt matter whether it is hardware or user-induced faults. Even if users complain he has problem with UI/software, then the fault still lies with the programmer/designer (i.e. a quality issue).
[ This Message was edited by: mib1800 on 2005-08-27 04:23 ]
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Posted: 2005-08-27 05:18:12
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What i can tell as a mobile phone seller is:
If I sell a lot of a model the i got more service on that phone, BUT compared to the other phones who sells not that much, the % is nearly the same by all manufactures..
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Posted: 2005-08-27 05:26:09
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I have to say regarding to a post earlier in here,that SE like any other brand launches phones full of bugs afraid they'll loose the head-start.But nuthing really bad so u wont be able to use the phone.I never buy a phone the day it is launched but 2-3 months later allowing them to fix bugs.Also it's interesting to know how would some1 do that article:any kind of phone enters in the report?Cuz comparing a T 100 with a p910i in terms of complexity is wrong.There's also another thing:ur experiences counts!I never had a sigle prob with my p910i in 9 months,except for the text input bug-for that,i have to restart the phone once a week and it's fixed:)
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Posted: 2005-08-27 07:41:52
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@mib, do you find anything "good" about
phones?
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Posted: 2005-08-27 07:50:00
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