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rentboi Posts: 12

I'm having trouble getting my HBH-30 headset to say the pre-recorded caller's name when a call comes in. I'm using T68i and have tried recording the name using the headset, but still can't get the name on the headset -- the name is played on the phone instead.

Any help is greatly appreciated.

-alex
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Posted: 2002-09-02 01:02:00
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tranquil Posts: > 500

Have you set your phone's :BT: setting on "ON"? "Automatic" does not seem to cover all the features.
Give it a go...


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Posted: 2002-09-02 13:52:00
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rentboi Posts: 12

Yes, my Bluetooth setting is on "On"... Are you able to get your caller's name on your bluetooth headset? Thanks!
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Posted: 2002-09-03 08:04:00
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tranquil Posts: > 500

Yes I do, but I've turned it off. Got sick off hearing my wife's name when I was bird watching...



This post was posted from a T68i

[ This Message was edited by: TRANQUIL on 2002-09-03 10:04 ]
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Posted: 2002-09-03 08:41:00
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tranquil Posts: > 500

Let me check with a few connectios of mine. I'll get back to you mate.

[ This Message was edited by: TRANQUIL on 2002-09-03 10:08 ]
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Posted: 2002-09-03 08:51:00
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rentboi Posts: 12

Thanks!

Got a reply from SE's global support:

"... We apologize for the inconvenience. Unfortunately the name will not be transmitted through the headset. It can only be heard through the phone."

Anyone else got this to work?

-alex
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Posted: 2002-09-03 20:18:00
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Epedemic Posts: > 500

i got it working randomly on a hbh-15 without big complications... set voice answer to bluetooth and bluetooth to on... and that was it
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Posted: 2002-09-03 20:40:00
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bbasra Posts: 467

i also cannot get the name to come through the headset. I have the HBH-30 and T68i with R2b025 software version, however, it does say on a slip included in the box when you purchase the headset that you should be running the R2E006 software for best performance,.

THAT COULD BE WHY.
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Posted: 2002-09-03 21:21:00
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rentboi Posts: 12

My T68i is R3C001 (AT&T/US); I suppose that is a later version than the recommended version stated on the slip that comes with HBH-30?

Anyway, still can't get caller's name...

-alex
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Posted: 2002-09-03 22:38:00
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Cactus Posts: 29

Are the names being played clearly on your HBH-15? I cannot get them work on mine. Part of the name is always covered by the ring. Please advise. Thanks! This post was posted from a T68i
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Posted: 2002-09-03 23:39:00
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