News Forum Phone database

> New Topic
> Reply
< Esato Forum Index > Regional > Europe, Middle East and Africa > Orange. Are they any good? please give your experiences. Bookmark topic

Hi after having disgusting customer service from O2 I am now looking for a new network. I used to be on Vodafone and thought they were rubbish a couple of years ago too, so I have decided that I might swap over to Orange and give them a try.

Could you please tell me of any experiences you have had with Orange? Are they any good? What is the call quility like? Is the customer service ok? How is Orange insurance?

I heard once upon a time that Orange use a differrent frquency for calls to O2 and Vodafone, and this affects the call quality and calls in buildings aren't as good, is this true?


Thanks for your reply

Eric's Son
--
Posted: 2005-09-07 23:15:13
Edit : Quote


Hi,

I dont know about the freq, but I know orange are WICKED! Ive been with them about 7 yrs now, and I NEVER had any problems or complaints. If you ever lose a call they credit you with the call back charge for 1 min (or something like that (im sure ill b corrected on that!)).

The thing that attracted me to them in the 1st place was there cheap tarrifs compared to other networks and the proce match of other netwroks tarifs - i currently use a T-mobile tarif (750 free mins & 50 free texts) for £15/month.

Hope that helps.

Summary
10 outa 10
--
Posted: 2005-09-07 23:18:07
Edit : Quote


Orange are rated best for customer service by me, they play good customer service music too lol. They let you try services such as picture messaging, gprs access, video calling etc free for a month so you can try it free before you buy. Umm they all good in general call quality is good too.
--
Posted: 2005-09-07 23:26:39
Edit : Quote


what taffif is that and is it still available?
--
Posted: 2005-09-07 23:27:17
Edit : Quote


orange is the best for customer service and they have cheap tariffs the only thing that puts me of them is there branding on phones
--
Posted: 2005-09-07 23:32:47
Edit : Quote


Quote:
On 2005-09-07 23:32:47, jeko.uk wrote:
orange is the best for customer service and they have cheap tariffs the only thing that puts me of them is there branding on phones


Orange are excellent all round for customer service, my dad has 24+ contracts with them for his business and I am lucky enough to hold 1 of them My K750i which was full of branding but just use Davinci to debrand and unlock it, its only £10 average and gets rid of it all.

Overall for Orange I rate them 09/10 because lets face it, no-one will ever be perfect otherwise the likes of o2 + Vodafone wouldn't exist.
--
Posted: 2005-09-07 23:35:41
Edit : Quote


I've been on Orange before, and think they're one of the best networks. The only reasons I'm not still with them is that O2's signal is better where I live, and for some reason my GPRS is still free (using standard settings, I think it's a problem that's been with my account since I took out my contract!)

However, I may be switching back to Orange as I'll soon be moving to an area where Orange has a full signal and O2's is pretty poor
--
Posted: 2005-09-08 01:00:23
Edit : Quote


eric son that tarrif is no longer avaialble, its only available to those who took it out when it came available and stayed on it.
--
Posted: 2005-09-08 10:35:19
Edit : Quote

---

New Topic   Reply

Forum Index