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> Very bad experience with mobile.brando.com.hk
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I ordered an Earphone Adapter for Sony Ericsson K750i to 3.5mm from Brando online last 8/25/2005.. they said products usally ship within 7-12 days but until now i havet received the product yet. ive been emailing them here's our email trail:
Dear Anne,
Normally it will take 7-12 working days on delivery.
Regards
Ivan Lung
mobile.brando.com.hk
xxxxxx wrote:
> so it will take another 22 days?
>
>
mobile@brando.com.hk wrote:
>
>> Dear Anne,
>>
>> Very sorry that the item may be lost during transportation.
>> Then, we re-sent it to you again.
>> When you received it, please let us know. Thanks.
>>
>> Regards,
>> Eric
>>
>>
>> xxxxxxx wrote:
>>
>>> i would like to check on the status of my order again. it's over 22 days. thanks
>>>
>>> anne
>>>
>>>
mobile@brando.com.hk wrote:
>>>
>>>> Dear xxxxxx,
>>>>
>>>> Normally, the goods is taking around 12 days.
>>>> If you connot get the order over 22 days, please contact us. Thanks.
>>>>
>>>> Regards,
>>>> Eric
>>>>
>>>>
>>>> xxxxxx wrote:
>>>>
>>>>> I already checked the website but i would like to know when the ETA for the product is.
>>>>>
>>>>> thank you,
>>>>> anne
>>>>>
>>>>>
mobile@brando.com.hk wrote:
>>>>>
>>>>>> Dear xxxxxx,
>>>>>>
>>>>>> You can track the order status, from here:
>>>>>>
>>>>>>
http://mobile.brando.com.hk/tracking.php
>>>>>>
>>>>>> with your order number.
>>>>>>
>>>>>> Thanks.
>>>>>>
>>>>>> Regards,
>>>>>> Eric
>>>>>>
>>>>>>
>>>>>> xxxxx wrote:
>>>>>>
>>>>>>> I would like to check on the status of my order. thank you.
>>>>>>>
>>>>>>
>>>>>
>>>>
>>>
ugh! im so frustrated! i just need the product! no updates so far... ive been charged and i already paid my credit card bill for this and yet i havent received the product yet!!! any advice?
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Posted: 2005-10-01 01:18:24
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how much did it cost? you could get it from
www.mobilefun.co.uk
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Posted: 2005-10-01 01:23:41
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it cost me us$11.00 so that is around PhP600.00
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Posted: 2005-10-01 01:28:02
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not to keen on these hk dealer had problems before i tried to get t610 covers 3 times but gave up and got my money back
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Posted: 2005-10-01 01:31:19
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hw do i get my money back? i paid thru credit card...
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Posted: 2005-10-01 01:36:12
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I can only say wonders about brando.
Bought several stuff there, always gets home within a week.
I think it was just bad luck.
Others wouldn't send you another item. Think about that...
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Posted: 2005-10-01 01:36:36
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i paid by paypal
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Posted: 2005-10-01 01:38:27
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do they have a phone number i can contact?
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Posted: 2005-10-01 01:45:54
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