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Dear All,
Has anyone ever fiaced a problem with their phone like this? The menu screen gets highlighted with a black square & the phone automatically goes to silent mode. The only solution I have been told about is to turn my phone off more than just once a week. I need to leave my phone on 24/7 for work reasons. Does anyone know a solution or an answer to my problem? I also know someone who I work with suffering the same problem.
View this link to see my problem?
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Posted: 2005-11-11 06:56:55
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The black area is maybe caused by a faulty theme. Try change the theme and see if that solves it. Don't know about the reboot thing. I've have my K750 on without reboot 24/7 for months. But I have also hear that it is smart to do a reboot once in a while.
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Posted: 2005-11-11 10:13:03
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Have tried it on different theme's & even the ones that come with the phone itself & the problem still occurs. Thanks for your help & i will keep trying to figure it out. I have contacted SE with problem & are waiting for reply.
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Posted: 2005-11-12 02:21:52
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I have the same issue...
Did you find the answer yet?
With me it occurs after 23hours uptime, with every theme, even after master reset...
Very annoying...
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Posted: 2005-11-27 20:02:44
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Maybe you should just turn it in and ask for a replacement. Is it under a warranty?
This message was posted from a K750
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Posted: 2005-11-27 23:13:36
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do a software update guys
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Posted: 2005-11-28 00:02:21
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software is up-dated to the latest available from the net, am still waiting for a reply from Sony about problem. I have been told to turn it off more often, at least once a day by the dealership. Poor excuse to solve the problem I think?
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Posted: 2005-11-28 06:16:15
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Must be a software issue.
Workaround.
I found out that if you do not enter the menu the normal way but using the activity meny I do not get the black box...and the phone keeps on working...
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Posted: 2005-11-28 08:55:49
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i'm sorry to say this was a one time lucky shot
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Posted: 2006-02-03 14:08:27
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Many of us have the same problem. Its not mentioned for first time.
My phone doesn;t ring when have the black square, so i lose incoming calls.
I updated my phone 3 times with R1AA and now at least rings most of the times but the black square still exists.
Shame on you S.E.
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Posted: 2006-02-03 19:42:43
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