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< Esato Forum Index > Sony Ericsson / Sony > Symbian phones > P910i repeatedly crashing and factory resetting Bookmark topic

my p910i (an ealry model in UK) has had some bad trouble recently - it went into decline a month ago - first file corruptions were reported, the data services wouldn't work then it woudl not make voice calls then would not boot. sent it to SE service centre in uk - they reflashed to recent firmware. was ok for a couple of weeks now has reformatted itself a couple of times on power off in past week. which is a pain as i lose all my contacts, my txts, etc....

(also, perhaps unrelatedly i can't get the p910i to act as a modem for a windows mobile 2003 device)

is anyone else having these problems, can esato community help ? let me know

happy holidays


w
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Posted: 2005-12-28 12:43:05
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Try the 'Recovery option' over the internet from the SE site. This will set your phone into proven working conditions. Forget the fw upgrade craze.
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Posted: 2006-01-02 19:57:56
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try an internal format from the service menu.if you can get to it that is.if not, the only alternative is as quoted above.
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Posted: 2006-01-03 00:24:59
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Can you expound on the 'recovery option'? I can't get to the service menu on my P9 :/
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Posted: 2006-01-03 00:45:08
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thanks guys could you point me to where the internet recovery option is ? can't find it on the web

also to be clear the phone resets and reformats _itself_ unpredictably without me interfering, which is pain in ass

any advice welcome on how to stop this happening
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Posted: 2006-01-03 09:15:45
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