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< Esato Forum Index > Sony Ericsson / Sony > General > Anyone having problems with their fast ports yet? (K750/W800) Bookmark topic

My W800's fastport is becoming problematic now, after having the phone for four months now. Often I need to firmly reconnect the HPM-70 a few times to the fast port before the phone detects it properly. Sometimes the phone detects it (and therefore activates the Handsfree profile), but touching/applying a little pressure to the fastport connector affects the volume of the earphones.

This also applies at times when I use the USB cable and Windows doesn't detect the device.

Anyone having similar problems? Is this kind of thing covered by SE's warranty?
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Posted: 2006-01-04 12:14:58
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I get that too. Cleaning the contacts seems to fix it for a few months. If you clean the contacts, don't use anything that will scratch the contacts it will ony make the problem worse.
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Posted: 2006-01-04 12:40:58
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Quote:
My W800's fastport is becoming problematic now, after having the phone for four months now. Anyone having similar problems? Is this kind of thing covered by SE's warranty?


Same here after only 2 months!! Mine's gotton so bad I can hardly get the charger to connect. I have to manipulate it to the point where it works, and then instead of staying connected it often cycles ona and off! Arrrgggghhhh!! And if you can't charge the phone then you're really stuffed! I'm also having connection problems with my HPM-70 and my HPB-60 headphones and also my USB cable. Some days I nearly give up in frustration trying to get my headphones to keep working!

The problem seems to be in the wear on the connector points on the bottom of the phone. I've cleaned them with a cotton bud, but I'm considering using metho.

What worries me is that SE will probably say that this is "wear and tear" and therefore not cover it under their warranty. But even if they did, what would stop a new handset developing the same problem in a couple of months?
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Posted: 2006-01-04 12:47:08
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about the wear and tear, that's exactly what I thought. Why bother having it replaced when it will go the same way in such a short time.

btw, try isopropyl alcohol, that seems to clean it up for a while.

I have noticed that the problem seems to be with the cable also, since using a cable that doesn't get used often works better than the original cable I use most of the time. But that's not the whole answer, as cleaning the phone contacts also helps.


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Posted: 2006-01-05 00:06:20
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I found the best thing for cleaning contacts is a pencil eraser. Always had the same problem with my Nokia 6210. I havent had any trouble with my W800i yet.
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Posted: 2006-01-05 02:01:07
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using the CLA-60(fastport car charger).... it sometimes disconnects by itself (the one of the two prongs).... it is INDEED a POORLY designed connector. I dont remember this happening to my P900 before (with the old connnector). I sure wished that SE should have tested it thoroughly before adopting a change....
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Posted: 2006-01-05 15:16:13
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Hmmm...I've had my w800 since August, when it first came out, and my fastport has been ok, no problems at all (yet!)
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Posted: 2006-01-06 11:14:19
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I've had some problems charging but when cleaned it works fine.
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Posted: 2006-01-06 11:20:09
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No problems here. I have the K750i, W800i and now the W900i.

I'm still using the same charger for the three phones. Wear and tear should be more than double the usual but my fast port connector still looks and behaves the same way I first used it.

_________________
INTEGRITY

Without it...
Everything else is irrelevant.

With it...
Everything else is irrelevant!

[ This Message was edited by: CrackerJack on 2006-01-06 11:33 ]
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Posted: 2006-01-06 12:32:12
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Posted: 2006-01-06 14:34:51
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