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someTracer Posts: 1

Has anyone else had any serious problems with the Nokia 8390? I recently replaced my aging old 5190 with the 8390. I've had it for about 5 weeks, and on Friday it started to exhibit some bizarre behavior:

-Startup logo changed from AT&T globe to Nokia handshake
-Phone now plays faint music when turned on (never did before)
-Phone turns itself off/on repeatedly, immediately after I actually turn the phone on.
-Phone vibrates every time ANY button is pressed.

I'll be receiving a replacement from AT&T in a few days, but I'd like to know if anyone else has had this problem. And no, I didn't do anything stupid to the phone. It hasn't been dropped. The battery's been very well-maintained with plenty of complete charges/discharges. I never popped out the SIM card.

Oddly enough, the problems seem to go away when I plug the phone into my charger, but they come back as soon as I remove the charger.

Thanks for any info.
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Posted: 2002-09-29 09:51:00
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porterg Posts: 45

My boss' brand new 8390 locks up all the time, like 3-5 times a day. It's a relatively new phone, so you have to expect some probs. Most phones are released with the expectation that the user is going to be the beta tester for about 6 months. You probably got a really bad phone though. Exchange your battery out, as well.
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Posted: 2002-09-29 15:47:00
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decoy7 Posts: > 500

you shouldnt need a forum to tell you but heres some reassurance:

phones are not released to customers for beta testing, if it has the flaws you describe, its not funcioning as it should and you need to go get a refund end of story.

anything else that occurs from this point forward is your own fault for not returning it when you should have...so get back down the shops pronto.
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Posted: 2002-09-29 16:10:00
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NokiaKilla Posts: 129

Software Bugs!!!

Normal Nokia product have software bugs that is why they have a huge library of flash files for it. Return the phone and they immediately replace it with new one. This is very common in DCT-4 phones (6510, 8310, 7650, Asian version) specially in 8390 (8310).

If you drop this phone, they say goodbye.
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Posted: 2002-09-29 17:25:00
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jb Posts: 303

Quote:
On 2002-09-29 09:51, someTracer wrote:
-Phone now plays faint music when turned on (never did before)


Gha, I especially liked that one =)
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Posted: 2002-09-29 17:43:00
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