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scouser_75 Posts: > 500

Folks, I went and done a very silly thing the other day... I went and bought myself a t-mobile sda 2 windows mobile phone! (I know, I know - what a stupid thing to do!)

But I was told by the bloke in the shop that all the software with the phone is Mac compatible... the ****** lied!

Is there any software (3rd party or other) that I can use to be able to use this heap of crud phone on my Mac?

The store where I bought the phone from has a policy they do not replace any phones bought on an upgrade (Im UK based).

Now I'm stuck with a phone that I cannot synch or use with my G5.

Why oh why can't Apple just release a mobile phone?!?!?! (the ROKR does not count!!!)

Thanks all

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Posted: 2006-03-06 16:44:21
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haynesycop Posts: > 500

I would go back to the shop and rant my arse off if i were you! Any company is obliged to offer a replacement or offer a refund within 30 days by law, i know if you get a contract phone it is usually 14 days, how long have you had it.

Jeez these people say anything to get you to buy.
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Posted: 2006-03-06 16:47:50
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Jools Posts: > 500

Try here: http://www.pocketmac.com/products/pmphone3/pmphone3.html

compatible with T-Mobile SDA, it says at the bottom!

_________________
mobile.feisar.com - Hints, tips, software, themes & more for Apple Mac, iSync & SonyEricsson users

[ This Message was edited by: JoolsG4 on 2006-03-06 16:00 ]
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Posted: 2006-03-06 16:58:22
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scouser_75 Posts: > 500

Thanks Miss Copperfield. I only bought it on Saturday.

I went round this morning and asked them politely. They said a firm "NO". I then explained that they'd miss informed me about the product. They said "NO. Our policy is that we do not refund on upgrades!"

I then complained more and quoted the old statutory rights thing - and they gave me number for customer complaints. Called customer complainets. Left a voice mail 2 hours ago - no one has got back to me yet!

I called t-mobile. They said that its down to the stores discretion whether they want to refund my money or replace with another phone.

I cant believe how stupid I was. I really should have done my research before buying.

I'll let you know if I have any luck.

Thanks again.
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Posted: 2006-03-06 16:59:47
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scouser_75 Posts: > 500

I've heard about pocketmac... but all bad things. I've read that the software doesnt really work. It fails to synch contacts, and misses out calendar entries.

I might just wait and see if theres anyway of updating the sda2's windows 2003 software to windows 5.0. That way I can buy virtual pc for my Mac and use the software supplied with the phone with, hopefully, no problems!

Thanks for the recommendation mate.
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Posted: 2006-03-06 17:05:43
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haynesycop Posts: > 500

You have a legal right to obtain a refund within 14 days i was unhappy when i got a contract some years ago i wanted to cancel but it was 16 days after i bought it so i couldnt.

Go back again and spout some legal jargon and threaten trading standards you have a firm case if you ask me, stand your ground, they have a legal obligation and besides:

mac + windows mobile = WRONG!!!

Good luck!!!
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Posted: 2006-03-06 17:28:01
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Lordmike Posts: > 500

MarkSpace will work with windows mobile 5 soon (if thats what you hae in your device) so check out http://www.markspace.com/missingsync_windowsmobile.php
or http://www.markspace.com/

That is what I will buy when it works with my Qtek 9100.
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Posted: 2006-03-07 14:26:01
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only me Posts: 79

Just tell them that the product was misrepresented and is not fit for the purpose that you bought it for, if you made it clear that it must work with your MAC and it doesn't they have mis-sold the phone and you can take them to trading standards.
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Posted: 2006-03-07 15:15:06
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haynesycop Posts: > 500

Exactly and anyway you are entitle to a 30 day cooling off period for anything you buy as long as you have the reciept, this is very very bad service indeed.
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Posted: 2006-03-07 15:24:50
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scouser_75 Posts: > 500

Thanks everyone for the help and advice.

The saga unfortunately still continues.

T-mobile have finally agreed to cancel the upgrade contract.

But the shop itself are still standing firm. I had an option either to be calm and polite to the guy behind the deak or to lose my rag. I decided that best action was to stay calm. I'm now in contact with their head office and waiting to drop the "trading standards" line. They are supposed to be calling me back today so fingers crossed.

I never thought changing an item these days would be such a problem!

To be continued...

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Posted: 2006-03-07 15:26:59
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