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captainsm Posts: > 500

There's a sharp edge on the back of my HBH-30 that rubs against the rubber on the ear-loop. This results in abbrasions and gouges in the rubber. i've only had it for a month, and the rubber is already messed up totaly.
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Posted: 2002-10-04 18:28:00
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Mimzo Posts: > 500

Exactly the same problem here. I think the piece that connects the mic arm to the ear loop is too flexible for the headset's own good. Rather disappointing.
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Posted: 2002-10-04 18:38:00
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captainsm Posts: > 500

I'm thinking of putting some tape or something on the rubber part. I can't see SE exchanging this as a warranty thing either.
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Posted: 2002-10-04 18:41:00
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jperthllave Posts: 52

Awww.. How much did you pay for the headset? I haven't seen that model yet.

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Posted: 2002-10-04 19:51:00
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captainsm Posts: > 500

The HBH-30 ?

That's been out for months ! Are you perhaps thinking of the HBH-60 ?
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Posted: 2002-10-04 20:05:00
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Mimzo Posts: > 500

SE won't change it under warranty because as far as they're concerned, there is no manufacturing defect. I'm surprised this passed QA - at least one tester should have run into this friction issue before the product was released.

I still love it though

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Posted: 2002-10-04 20:32:00
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bbasra Posts: 467

I've had mine for about a month and have not experienced this.....

maybe mine has not yet worn it.
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Posted: 2002-10-04 20:47:00
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Caspa Posts: > 500

My 1st did...my 2nd hasnt...during SE training i brought this point up but the SE rep had no answer, he said he would raise the issue though as even the demo model had this problem, this was a couple weeks after release... This post was posted from a T68i
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Posted: 2002-10-05 01:04:00
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iriequicksigns Posts: 18

Mine has the same problem too after only 5 weeks and there is an intermittent short when you wiggle it. I certainly thing that this is a design defect that they need to address and replace.

Mike
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Posted: 2002-10-05 03:09:00
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c96sthl Posts: > 500

no....my friend's HBH-30 is having round edge where it is having contact with the rubber section.

what is the production week you found on the box or on the back of the headset?
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Posted: 2002-10-05 03:48:00
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