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im on a contract with O2 bought from Mobile Shop.
it started 28th May 2005. Got my first bill 1st June
What i need is to know when i should cancel to fulfil the 12 month deal without them charging for a 13th month.
I'm on a cashback deal which i can claim after being on for 12 months.
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Posted: 2006-03-22 16:20:46
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I think its a month before the 12 months is up. so say your 12 months is up at the end of december, call them the middle of november to give them plenty of notice. Id phone them to confirm first though
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Posted: 2006-03-22 16:46:57
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yeh scorpion king is right
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Posted: 2006-03-22 17:02:33
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cheers.
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Posted: 2006-03-22 17:05:34
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You usually need to send a letter at least 28 days or more before the cancellation date, or youll be billed for another month!
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Posted: 2006-03-22 17:13:56
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fisho I dont think a letter is required these days, the last two contracts I cancelled over the phone, no letter required.
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Posted: 2006-03-22 17:23:23
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me too
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Posted: 2006-03-22 18:03:10
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you will have too with vodafone you must write them a letter given them 30 days notice,not sure about o2,t.mobile and orange you can it over the phone
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Posted: 2006-03-22 18:13:30
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o2 you dont have to anymore, you did years ago but not now
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Posted: 2006-03-22 18:23:15
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i guess its just vodafone being a pain, you even have to write them aletter if you want to change from contract to payt
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Posted: 2006-03-22 18:27:34
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