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altemyr Posts: > 500

Hello!
Has anyone managed to configure the email client in the K800i to work with a Telia (Sweden) SMTP server? I copied all settings from my old K700i and I can read the amils, but when I try to send a mail, I get the error message "invalid username or password". I have tried to contact both SonyEricsson's Support and Telia's support, and both say that it's the other one I should contact. At SonyEricsson's Support, they say that Telia does not support the K800i, which is strange, since both SonyEricsson and Telia have the K800i in the pulldown list on their respecive pages for downloading configuration settings.

[ This Message was edited by: altemyr on 2006-07-04 15:34 ]
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Posted: 2006-07-04 16:33:44
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Dart5 Posts: 168

Hi,

I have the same issue with K800 & O2 in the UK. Was just about to post a question asking if the setup needs to be changed as it's on 3G. I get the message even though the profile/password is def correct. The settings are the same as from my S700 and I also had them re-sent to phone from their WEB site. Anyone know a solution?

Cheers
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Posted: 2006-07-04 17:37:39
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altemyr Posts: > 500

I also tried configuring a gmail account but then it complained about an illegal certificate when I tried to send. This message was posted from a WAP device
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Posted: 2006-07-04 17:46:09
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peanut Posts: > 500

Me or my partner can't get it working either.

I've tried everything in the settings including using the O2 email account but I just get invalid username or password.


A bug?
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Posted: 2006-07-05 14:50:42
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altemyr Posts: > 500

When I contacted SE helpdesk, they said that the phone is not supported by my operator. Strange, considering that the phone is sold by the representatives for the very same operator (Telia Sweden). I'm almost starting to consider to replace the K800 with a No*a N80 ;-(
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Posted: 2006-07-05 15:34:29
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peanut Posts: > 500

Still looking for help on this one. O2 just keep directing me to putting smtp.o2.co.uk like I'm a bloody idiot or something.

This smells like the same security certificate issue that O2 had with the t68 way back. They released the phone and forgot to update their servers to let the phone send out mail.
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Posted: 2006-07-07 19:14:13
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altemyr Posts: > 500

It's definitely an operator dependant problem. The email client in the K800 seems to send username and password to the SMTP server regardless of whether there is a username and password filled in or not, and there is no way of telling the client not to send username and password. The smtp server I'm told to connect to, does not want the user validation and obviously, its response is interpreted by the K800 as "Invalid username or password".
A workaround is to choose another email provider, I found one which is free of charge and who has an SMTP server that does require user validation, and using that server, I can send emails with the K800. The only problem with that server is that it's very slow, it can take up to 24 hours for an email to reach its recipient.

[ This Message was edited by: altemyr on 2006-07-10 07:53 ]
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Posted: 2006-07-10 08:52:35
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mrwoll Posts: 173

I have got my Gmail account setup. I just used the settings found on Howard forum: http://howardforums.com/showthread.php?t=647094&page=1&pp=15

I changed the encryption to SSL for both in and out. Seems to work perfectly now. Oh yeh and for connect using I just used the "o2 MobileWeb" profile.


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Posted: 2006-07-13 11:32:44
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s.mark Posts: 75

I had the same problem, untill I set it to SSL, and used O2 MobileWeb profile.
Now is working just fine, but for some reason it wouldn`t work with wap profile
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Posted: 2006-07-13 11:41:50
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leerichards Posts: 306

Configured a new data account for Gmail, but when I try to send a mail I get the message "TLS/SSL server certificate not authorized by known authority. Contact your mail provider"???

Lee

Update : I got a certificate to get over that first problem. Nwo it's complaining about the outgoing server name!

[ This Message was edited by: leerichards on 2006-07-13 12:38 ]
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Posted: 2006-07-13 13:28:44
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