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After connecting my k800i to the computer via USB, it seems that all the programs and games have been deleted!!
Has this happened to anyone alse?
Is there anywhere/anyone that has them to replace?
Help would be appreciated.
[ This Message was edited by: harryville on 2006-07-05 20:34 ]
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Posted: 2006-07-05 21:34:17
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Never had it happen and cant see how it just deleted them. You sure you never accidentally formatted folders or something?
There is a program I use called smart data recovery
http://www.smartpctools.com/data_recovery/ this has proved damn useful at recovering software/files that have been lost due to corrupt memory sticks. So perhaps give that a go.
Yes you can run it on external appliances
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Posted: 2006-07-05 21:48:00
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Thanks but I cant seem to find the files that I am after.
None of the files displayed have any connection to the progs/games that are missing!!
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Posted: 2006-07-05 22:07:15
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I d/l some games and a prog from the SE site and after i turned the phone off and on, they were gone!
This message was posted from a WAP device
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Posted: 2006-07-07 21:36:45
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its happening on my w900i too, there were loads of games and a few appz...ALL gone suddenly few days ago...i did use usb but not sure if that is the reason....happened twice now
havent install any since then
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Posted: 2006-07-08 10:44:32
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same problem here.
when i go to the games shortcut, and the games folder; i just get a pop up with text saying 'operation failed'
i'm going to get o2 to send me a new one methinks.
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Posted: 2006-07-10 09:33:35
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Same has just happened to me. I did have the unit connected via USB earlier also, so that must the cause of the problem.
Have you logged it with SE yet?
Lee
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Posted: 2006-07-11 22:31:47
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Just logged it with them, my ref is 41574420
Suggest anyone else that has the same problem does the same. I added a link to this topic on my ticket.
Lee
UPDATE - Don't bother doing a Master Reset. Just tried it, no change!
[ This Message was edited by: leerichards on 2006-07-11 22:15 ]
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Posted: 2006-07-11 22:43:42
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Sigh... now this also happend to my K800i...
I did a lot of internet surfing on my laptop thru the Bluetooth internet PAN tonight... never done that before. And now the games and app. folders fail to open.
If I look at the info of the game folder it says "3.3 MB and files: 0" ? So it seems like the data still exists somewhere...
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Posted: 2006-07-24 05:59:20
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I have the same issue. Didn't help very much that, did it?
However, I know what I did. I downloaded the music Java application that comes standard with W810i and tried to open it. It worked fine for a couple of seconds, then it just went down. When I tried to open the folders again, I got the "Operation Failed".
This is true for all Java applications only (and folders containing them), everything else works fine. I was thinking of trying to reflash it (I'm on Three Sweden now) and at the same debrand it.
If anyone has any success with this, could you please tell me?
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Posted: 2006-07-25 12:37:42
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