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< Esato Forum Index > Sony Ericsson / Sony > GPRS, WAP, MMS and Email setup > Rogers AT&T won't help me Bookmark topic

I keep on getting this error message on my phone when I attempt to get on the net.

"Your mobile device has not been recognized. Please contact Rogers AT&T customer care for assistance."

when I do call them, they are always like, everything is working fine, you should refer to your manual, but I can't find any solutions in the Sony Ericsson manual. I was also told to call some data service customer care line, and when I called them, they said they will call me back in a bit... haven't heard from em since.. does anyone know how I can fix this problem?
and I also have the web thing for my phone, the lady at rogers told me it was working fine so I should have the net.

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Posted: 2002-10-18 03:10:00
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What phone do you have? (T68i?)
What APNs do you subscribe to? goam.com? internet.com?
I'll check around about your error...
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Posted: 2002-10-18 03:33:00
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yeah, I got a Sony Ericsson T68i
APNS?
I think all the settings are blank, there is nothing..

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Posted: 2002-10-18 03:37:00
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Do you have a GPRS subscription?
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Posted: 2002-10-18 03:39:00
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Here is the info for setting up goam.com on your phone which is what you need to WAP using your T68i with a GPRS subscription... Thanks to Prom1 for already posting this...

Goto WAP Profile Settings
Wap services(yes), Wap Settings(yes)
select profile you want to edit, the 1st one(yes)
scroll to Rename(yes) enter "Rogers"
scroll to Change homepage(yes), enter WAP homepage
http://mymobilehomepage.rogers.com/device.asp
scroll to SAVE TO (yes),
APN: goam.com
IP SETTINGS
select connect using(yes), the data account you want to use when browsing
"goam"
scroll to IP Address(yes) Enter the IP address of the gateway (ie Goam)
primary IP 208.200.067.150
port 9203
secondary IP 208.200.067.151
port 8582
scroll to USER ID (yes) "wapuser1"
scroll to Password (yes) "wap"
[remember this is for WAP not for HTML sites]
scroll to Data Mode(yes), select Connection Mode(yes), select Connection Oriented
Security(yes), select "on"
scroll to show images(yes)--ON
scroll to response timer (yes) 150

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Posted: 2002-10-18 03:46:00
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Hi there, I've posted these before so i hope it helps...i got these from a guy at rogers that i know... my phone is using the r5d006 software....
and it's an unlocked from that's non-rogers.... let me know..i'll try to help you as much as i can
later


this is how i setup my wap

1. go to setting data comm
2. in data comm go to data accounts and create an account called rogers
3. once this is created you can edit account.

the APN is goam.com
user id wapuser1
password wap
the password request field shold be set to off

4. allow calls should be automatic
5.ip address should be blank
6. under advanced settings authen is set to normal
dat compression is set to off
header compression is set to off
quality is set to precendence adn subsricbed

7. GO TO WAP SERVICES
scroll to wap settings and click yes create a profile called rogers
under change homepage use
http://upaapps.goamerica.net:8582/start.wml
or
http://goamerica.net:9203/index.wml
save this to the current profile
8.under gateway select ip settings and conect using rogers account ip is 208.200.067.150
9. user id and password are blank
data mode is connoriented
security is on
show images set to on and response timer 150 secons
10. go to my shortcuts and make sure you cell # is in my numbers data and voice.

turn phone off.. leave it for a minute turn it back on.

try logging on the wap.esato.... it should say cannot find server continue yes keep on continueing till you get on....

and obvioulsy you need to subsribe to rogers' wireless service.


hope this helps

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Posted: 2002-10-18 04:00:00
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Create data account in settings: name it goam. Gprs. Save. Then edit it, apn: goam.com, userid: wapuser1, pw: wap. Now set sms as gprs. Save. Goto Wap settings, homepage: http://goamerica.net:9203/index.wml then save to current profile. IP Address 208.200.067.150/1 then enter ur id and pw again! Dont 4get 2 save! This post was posted from a T39
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Posted: 2002-10-18 04:03:00
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This might be the wrong place to ask...but can anyone tell me how to setup me email..i did the rogers download picture email protal thing that popualted my email setting but i get an error saying "server cannot be found"
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Posted: 2002-10-18 04:15:00
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Man are you guys damn fast! Tried to reply 2x! Thanks Arrrgie for the plug! I used to work for Rogers too, and help them test gprs last year. I prefer Fido direct email and mms-not me personally-and synch for 5 months now. This post was posted from a T39
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Posted: 2002-10-18 04:18:00
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This might be the wrong place to ask...but can anyone tell me how to setup me email..i did the rogers download picture email protal thing that popualted my email setting but i get an error saying "server cannot be found"
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Posted: 2002-10-18 05:03:00
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