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Hi there,
Whenever I try to open the games or applications folder I get an error message that says 'Operation failed'.
Ive done a settings reset and a master reset. None of these fixed the problem.
Has anyone else come across this? What can I do?
Cheers,
James
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Posted: 2006-07-21 18:05:24
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when the phone is on take the battery out, leave it out for about 20 seconds then pop it back in again and start up your phone. If that does not work you may need to reinstall your software or if your phone isn't very old bring it back to where you got it from and get a new one.
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Posted: 2006-07-21 18:53:24
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Ive broken 2 K800i phones by taking the battery out when it is still on, although i only took it out because it was on a white screen freeze and no other button worked. How does it still work for you after you take the battery out when it is still live?
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Posted: 2006-07-21 19:43:36
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Worked fine after, but didnt fix the operation failure when trying to open games
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Posted: 2006-07-21 20:17:48
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I have the same problem.
File manager/Applications -> "Operation failed"
File manager/Games -> "Operation failed"
Both Application and Games folders cannot be opened (action results in error message "operation failed").
This holds also for these "folders" on a memory card i have tried to slot into the phone.
Furthermore, any attempt at installing a new midelt throuth the wap browser fails. Presumably for the same reason. Removing and inserting the battery while the phone is on made no difference (I fail to see why it would).
A hypothesis is that something has made the JVM die, and not recover even after a factory reset. Either the media the JVM is running off or by default trying to access must be corrupted, or something is not re-initialised during a reset.
It is of course very invonvenient not to be able to install or access java applications on the device. A real showstopper bug IMNHO.
I have mailed Sony Ericsson support about the problem.
If anyone can help from this list it would be greatly apreciated!
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Posted: 2006-08-01 12:44:52
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hi,
a firware update would be required.
common problem.
also a problem is the games freezing.
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Posted: 2006-08-01 13:03:41
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a f/w update is not viable at the moment as there is only 1 version available. I would take it back to the shop and ask for a replacement as it is still under warranty. A simple flash should do the trick but i would say if you have warranty use it.
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Posted: 2006-08-01 13:05:45
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thats also wat happen to my w550 and my fren..
it display "operation failed" message..
in my phone, before im entering SESC, i try to use another SIM card of my fren to use it on my phone... after that it did display the folder but anything gone...
but at least it better cuz i could transfer some games in...
hope it works
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Posted: 2006-08-01 13:52:33
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what if i can acces the games and applications folder.. its just some apps i get this operation failed error,
is there a way to get it resolved?
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Posted: 2006-11-05 08:38:16
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Have you tried reinstalling the application?
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Posted: 2006-11-05 13:37:00
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