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silvershadow Posts: 11

HI guys,
like alot of people i guess, i have bought my k800i on O2 network from ebay.
The phones seal on the box wasnt even opened, and everything has been perfect.
The fact that i dont have an official reciept, how would this fair, should the phone require a repair within the 2year warranty period.


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Posted: 2006-07-27 23:20:55
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masseur Posts: > 500

I don't know about 2 years warranty but the standard SE warranty is 1 year as mentioned in the manual, but if you should need to send it away to the standard repair centres they will always ask for a proof of purchase, no matter how old the phone is
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Posted: 2006-07-27 23:29:19
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aminator Posts: 138

we have a way of tracing the phone without the reciept, basically we log everything we sell for reference, so should it need repairing pop into the shop and they can pull up a backup reciept so we can sendit away

Although why he didnt give you a copy of the original reciept is weird as if he pulls an insurance job on it however long down the line you havent got a leg to stand on...

[ This Message was edited by: aminator on 2006-07-27 23:03 ]
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Posted: 2006-07-27 23:57:30
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jcwhite_uk Posts: > 500

The K800i does come with 2 years warrenty. I had a note in the box telling me so. This message was posted from a WAP device
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Posted: 2006-07-28 00:19:11
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aminator Posts: 138

if you read the TnCs it says proof of purchase required, although we all know its less than a year old some places will be arsey about repairing it without one
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Posted: 2006-07-28 00:47:42
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