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Aldrew Posts: 283

So what do you guy’s think the correct way/etiquette is to answer a company mobile? I have just been given one, some rubbish Nokia but it’s free. But I need to know how I should answer it? As the person phoning must know that they are calling me and want to talk to me, but if I don’t know who is calling what should I say. Doesn’t seem right just saying “hello” but also seems odd saying “hello, company name, how can I help” ect ect.

So what do you say?

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Posted: 2006-08-08 20:06:54
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Cycovision Posts: > 500

How about 'Hello (company name), (your name) speaking?'
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Posted: 2006-08-08 20:08:46
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masseur Posts: > 500

yeah, short and sweet. I hate long winded company answers when I call people
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Posted: 2006-08-08 20:09:39
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Berry Posts: > 500

I just say:

Hello (name) speaking...

Seems to work except sometimes i get - yeah i know i am calling you...i know who it is

Guess it depends if it will be used only for work or not
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Posted: 2006-08-08 20:16:35
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glorfingal Posts: > 500

I use "Platform Support" - that's the department I work in, doesn't half get
rid of p.i.t.a. marketing/sales calls
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Posted: 2006-08-08 21:35:04
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Glenny Posts: > 500

as a customer? i would just like to hear, hi, (name speaking), but i would personally use, "hi (business), (name) speaking", maybe a "how can i help you?"
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Posted: 2006-08-08 22:44:31
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fatreg Posts: > 500

to answer a phone i generally press the send key. normally denoted on modern phones by a green handset...

ought to do the trick



edit: and yes i know sarcasm is the lowest form of wit, i however think its the funniest by a long way.

fatreg

_________________
"live fast, die young"
My K800i review
whats yellow and smells of green paint?............. yellow paint.

[ This Message was edited by: fatreg on 2006-08-08 22:20 ]
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Posted: 2006-08-08 23:01:23
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bico Posts: > 500

I always answer my (mobile) phone stating my name.

Even though the caller hopefully and normally knows who he/she is calling, he/she might accidentally dial the wrong number, at least if he/she for any reason does not use the builtin phonebook.

If you answer your (mobile) phone stating your name the caller will immediately be aware of any mistake.

@fatreg:
_________________
/bico
http://bico.se

[ This Message was edited by: bico on 2006-08-08 22:11 ]
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Posted: 2006-08-08 23:03:55
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Aldrew Posts: 283

@fatreg; Cheers, that helps. I was having difficulty with that;)

@All; I'm going with "Hello, (my name) speaking"

Thanks for your help.
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Posted: 2006-08-10 19:55:40
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fatreg Posts: > 500

excellent.

glad i could be of use

fatreg
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Posted: 2006-08-10 20:12:00
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