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footsie77 Posts: 47

...hi everyone, i returned my p990i that has the chinese software on it...i got a new p990i made in france....everything seems ok with the menu but my problem is it cannot detect any network
..i'm a T-Mobile USA user and all it does is display "Searching" and i don't have any signal at all...
...i did the master reset and SEUS but i still cannot have a signal at all! help help help!

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Posted: 2006-09-18 00:45:12
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mykkk Posts: 111

Have you tried another sim card?
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Posted: 2006-09-18 01:14:10
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footsie77 Posts: 47

..no, i only have one sim card...but when i switch the simcard to my p900, everything works fine...but when put back to my p990i, all is says on top is "Searching"
...when i click the bottom signal bar, irt says searching (GPRS) not available...hope somebody can help...
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Posted: 2006-09-18 01:22:31
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mykkk Posts: 111

Try seeing if this has been set:

Control Panel/Connections/Mobile Networks

Make sure it has been set to Search mode: Automatic

Failing that, I'd take the handset back (again) and make sure the new one they give you works, there and then, before taking it back home.
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Posted: 2006-09-18 01:53:31
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footsie77 Posts: 47

Quote:
On 2006-09-18 01:53:31, mykkk wrote:
Try seeing if this has been set:

Control Panel/Connections/Mobile Networks

Make sure it has been set to Search mode: Automatic

Failing that, I'd take the handset back (again) and make sure the new one they give you works, there and then, before taking it back home.



...i tried doing that but still unsuccesfull, i'm so frustrated....the first p990i that i got was working well with t-mobile, returned it bcoz it has chinese dictionary, lunar calendar and some chinese characters on the virtual keyboard...
...now that the p990i that i got is UK version, everything seems ok but cannot get any signal or network connection...
...maybe the handset is faulty...
...i'll try to post some pix taken...
...is there anything else i can try....
..thanks for the help
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Posted: 2006-09-18 04:03:43
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footsie77 Posts: 47

...here is what the screen looks like all the time...searching...searching...searching and no networks found!
....any suggestions?





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Posted: 2006-09-18 04:23:48
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Miss UK Posts: > 500

Contact Tmobile and see if they can suggest anything. Btw the phones unlocked rite?

This message was posted from a SGH-D600
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Posted: 2006-09-18 04:31:29
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chriswg85 Posts: 210

If it is a UK version, make sure it isn't locked to Vodafone or something else. Do you know that it is an unlocked handset? I have a P990i on T-Mobile USA too, and it connects perfectly.
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Posted: 2006-09-18 04:34:07
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footsie77 Posts: 47

Quote:
On 2006-09-18 04:31:29, miss uk wrote:
Contact Tmobile and see if they can suggest anything. Btw the phones unlocked rite?





This message was posted from a SGH-D600



...yup, the phone is unlock! i'm going crazy...i dunno if t-mobile has something to do with it since the p990i (chinese version) that i first got was able to connect to T-Mobile USA with 4-5 bars which is very good...thanks for ur advice...
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Posted: 2006-09-18 04:34:49
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footsie77 Posts: 47

Quote:
On 2006-09-18 04:34:07, chriswg52 wrote:
If it is a UK version, make sure it isn't locked to Vodafone or something else. Do you know that it is an unlocked handset? I have a P990i on T-Mobile USA too, and it connects perfectly.


...i'm 100% sure it is unlocked, dunno why this is happening, btw...it's good to know that u are on T-Mobile USA....have u setup the wifi? is it working well?
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Posted: 2006-09-18 04:41:45
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