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solidsingh Posts: > 500

my 4th gen 40gb ipod has got an unhappy face with the website link on the screen

what do i do?

itunes doesnt detect it when i connect it via my firewire cable
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Posted: 2006-09-20 01:06:19
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Superluminova Posts: > 500

is it this icon?

http://docs.info.apple.com/article.html?artnum=61771

try the steps out lined to get it working again, hope this helps
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Posted: 2006-09-20 01:33:28
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waibun_lee Posts: 264

Man I feel for you, if its to do with that STUPID update thing then i feel for you even more. My nano died on me after i 'updated' it it wouldnt even show colours.
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Posted: 2006-09-20 01:36:42
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Luke-the-magic-man Posts: > 500

just run the apple ipod updaster on the new items and click the restore button

also you dont have a ipod lol, bet you we will see it on ebay next week

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Posted: 2006-09-20 03:49:02
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solidsingh Posts: > 500

im confused, how do i run ipod updater, the pc doesnt even recognise the ipod
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Posted: 2006-09-20 18:55:17
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Police Posts: 48

try holding dwn menu and the play button
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Posted: 2006-09-20 18:57:32
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haynesycop Posts: > 500

Yeah that should reset it, have you been through all of the points stated on the apple website. After that email or ring apple technical support and see if they can help.

Failing that you will have to send it to them to be repaired/replaced if under warranty, if not i guess you will have to ebay it maybe.
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Posted: 2006-09-20 19:17:15
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solidsingh Posts: > 500

on the day i received it i could get to the menus and that fine but then i got the firewire cable yesterday , plugged it in and it messed up, pc didnt recognise it either
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Posted: 2006-09-20 19:18:49
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haynesycop Posts: > 500

Have you tried resetting it though? Have you been through every pointer on the apple website? Have you tried a different cable other than firewire? Try all of those and then contact apple!

http://www.ofzenandcomputing.com/zanswers/79
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[ This Message was edited by: haynesycop on 2006-09-20 18:25 ]
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Posted: 2006-09-20 19:23:42
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solidsingh Posts: > 500

i dont have another cable, the battery logo also comes on and then the ipod switches itself off even though i had it on charge all night
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Posted: 2006-09-20 19:26:09
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