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wildstallion Posts: 2

"Synchronisation failed" every time, not a happy bunny

I just spent the past 4hrs trying to get my dam P990 to sync using the PC suite. But all I ever get is the messege "Synchronisation failed" every time. What annoys me even more is that I am supplied with absolutely no additional infomation to help diagnose the issue.

I am fairly confident I have set everything up correctly, and I have never have issues with previous Pseries phones. I would really appreciate any pointers anyone could give, Im ready to take a hammer to my PC. I have a fair few USB devices installed on my PC but the phone seemed to install ok and I can files the files and make a backup ect fine.

ARRRRR !!! !

[ This Message was edited by: wildstallion on 2006-10-04 14:09 ]

[ This Message was edited by: wildstallion on 2006-10-04 17:19 ]
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Posted: 2006-10-04 15:09:11
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ac Posts: 316

Welcome to Esato!

Update the PC suite from 1.1.9xxx to 1.2.15xxx and try.

The latest version is available on the SE site. I was having the same problem and tried so many workarounds like disabling anti virus/personal firewall but nothing helped. Installing the new PC suite solved the problem.

[ This Message was edited by: ac on 2006-10-04 14:58 ]
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Posted: 2006-10-04 15:56:58
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wildstallion Posts: 2

Thanks for your advise mate but I pretty sure I am running the latest version of the software. I installed the software I downloaded from Sony's website and in desparation I isntalled the version I had on disk which I think is that version anyway.
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Posted: 2006-10-04 18:17:07
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timstr Posts: 60

To recap:
- m-Router and PC Suite are installed properly
- your phone is physically connected to your PC
- m-Router/PC Suite say your phone is "Connected"
- you can initiate synchronization
- but somewhere along the line it fails?

Have you tried synchronizing through Bluetooth?
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Posted: 2006-10-04 20:58:00
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psikey Posts: > 500

Just a quick point, have you got your P990i in phone mode option in USB connection options?

Must admit I find sync far better than with P910i and it works flawless with either USB or BT connection.
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Posted: 2006-10-04 21:12:09
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jalf Posts: 189

i have pc suite from sony ericsson website and it hangs up when reaches "settings": "10000080 device not responding - settings cancelled by the device". other time hangs up when reaches third part applications....i don't know what should i do!!!!

HELP!

[ This Message was edited by: jalf on 2006-10-09 22:44 ]
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Posted: 2006-10-09 23:22:59
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Jah Posts: > 500

@jalf

I had that error as well. I deleted all my back-up files and the problem went away. However, i highly recommend you Master Reset or reflash and then set-up from afreash.
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Posted: 2006-10-10 09:19:43
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locoworks Posts: 296

and reboot your pc before you try again too, it sorted me with a 910.
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Posted: 2006-10-10 10:02:21
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jalf Posts: 189

i have no hopes! tried everything you've said but nothing worked!
have to wait for firmware update! don't know how to restore backups then...
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Posted: 2006-10-10 22:21:48
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emattda Posts: 6

I've had the same issue I think. I get the information that there was one error during synch. Ok, but what kind of error? Well, it doesn't tell me, so I can't resolve it!

I hate those kind of error messages. If there's an error, tell me what's wrong!
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Posted: 2006-10-11 15:45:19
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