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iamzdnet Posts: 43

I successfully connected my k508i to my new laptop over IR and configured the internet (mobile office full gprs)too.but only a couple of hours later,i could find IE throwing 'page cannot be displayed' error.i'm still able to access gprs thru my mobile.the connection gets thru but no page loads.there were some virii on the laptop which where all removed and system was restarted.but the problem persists.customer care executives are unable to figure out wat the problem is.pls help me out.thanks
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Posted: 2006-10-15 22:30:00
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jingboyx Posts: 168

It seems like u are dialing the wrong data account. Try dialing these numbers *99***2#, *99***3#, *99***4#, *99***5# . The number corresponds to the data account ID on the phone...
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Posted: 2006-10-15 23:42:06
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iamzdnet Posts: 43

Thats exactly wat i have dialled as well.checked the external id on the data comm settings which is '2'.i hav been dialling the corresponding sequence only.but no luck as yet.though i'm able to connect succesfully,no page loads wen i type something on the address bar and click enter or 'go'.any clue anybody?thanks
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Posted: 2006-10-16 16:37:00
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roopa Posts: 17

check out if you have configured any proxy address in the internet options in the laptop..
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Posted: 2006-10-17 16:55:38
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whizkidd Posts: > 500

..... Alternatively, try another browser...
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Posted: 2006-10-17 17:01:00
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has33 Posts: 175

Also confirm if the work ofline option is unchecked in Ur browser.
Another thing U could do is try using some non browser application 2 connect 2 the net...something like a download manager which don't go through IE proxy confrigation & directly connect 2 the net...may be some multiplayer game...that is not *ahem* downloaded from a file housting server or bought 4m the streetside vendor 4 Rs.100 U know what I mean.
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Posted: 2006-10-17 18:50:41
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iamzdnet Posts: 43

Hi u all,thanks for the responses.I got it resolved a couple days back(surprisingly,another airtel customer care executive could give me the solution).this is what i did.
1)created a new gprs connection(under Connectivity>Data Comm) with a new name and entered the same set of details like APN...
2)A new external ID(like 1,2 and so on) got generated,noted it down.
3)created a new internet profile(Connectivity>Internet Profiles)and selected the newly created internet settling name from the list and saved.
4)In dial up networking,the number to dial was changed to
*99***2*1#
where 2 was the external id in the mobile for the internet setting in use.
5)dialled...yes,this time it got connected....

but now the issue is with the Outlook express configuration of Gmail on the laptop.
I've used Gmail auto mail configurator.
I'm able to receive mails but not send.
Both incoming and server settings done.
the settings have all been checked,but it throws the error that no outgoingserver has been configured.whereas i've set up all this already...

plz give me some clue as to why is this happening...
Thanks
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Posted: 2006-10-20 01:14:45
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jingboyx Posts: 168

While configuring outgoing mail server for Gmail, you must use authentication and ssl . Port must be 465. Also the username must be in name@Gmail.com format. If none of these work, then i think ur laptop is missing a ssl certificate signed by verisign which is needed by Gmail for sending mail.

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Posted: 2006-10-20 01:31:51
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drgopoos Posts: 307

hi i am also getting the same problem. cant open the webpages but am able to recieve mails through outlook but cant send. i will try these and give my experience. thanks guys. but after a few hours i will reach home after a 3 day train journey and use net at home.
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Posted: 2006-10-20 04:44:07
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iamzdnet Posts: 43

well,thanks for the tip.But how to obtain the digital id for gmail from verisign to enable Outgoing inoutlook express?any help will be highly appreciated.
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Posted: 2006-10-20 09:58:09
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