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lamont Posts: > 500

got an ipod video last week and its broke already, anybody else had a probelm like this? Mine froze, so i did a reset and not i get the 'sad ipod' logo and cant reset or force it onto drive mode! I had a skin on from new but took the skin off now and got 2 BIG scratches on the back and loads scuff so i want to return it anyway!

What do they send you after you return it? mine was a refurb
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Posted: 2006-10-20 18:27:05
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Red_Rach Posts: 424

I've had my ipod video for a few months now with no problems. It does scratch easily on the back though, without even realising it
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Posted: 2006-10-20 18:54:01
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djtwistter Posts: > 500

dude retune it to the shop and get an other one it just on ein a hurdern
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Posted: 2006-10-20 19:09:16
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haynesycop Posts: > 500

If you put a screen protector on from new then it will stay pristine, i learnt that the hard way lol!

Just return it, mine was 10 months old and i got it send back and got a brand new one straight away, just the ipod on its own in a box.

But mine was brand new and not a refurb so not sure what they would do with yours really, maybe replace it with another refurb.

This is why a buy brand new.
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Posted: 2006-10-20 19:24:42
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pmerryman Posts: > 500

Refurbs in general still carry a 12 month Guarantee.
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Posted: 2006-10-20 20:19:36
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lamont Posts: > 500

kewl cheers. iv asked for them to send me a box to send it box. i had a skin on it from new and the backhad some deep scratches on it! i hope they dont fix it. i want a new one. when they send you a new one do you get a new 12 month warrenty?
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Posted: 2006-10-20 20:20:10
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fatreg Posts: > 500

no you dont lamnot..

they carry on your old one as the SN get assigned to you!

fatreg
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Posted: 2006-10-20 20:54:19
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lamont Posts: > 500

awww im sure someone said they kept fetting a new one so they kept breaking it to renew the warranty it was someone on here too.
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Posted: 2006-10-20 22:01:14
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haynesycop Posts: > 500

Yeah but theirs wasn't a refurb, the procedures maybe different if you buy used. Best thing is to send it off asap. If it is only 2 weeks old then you will still have nearly the full warranty so i wouldn't worry.
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Posted: 2006-10-20 22:17:30
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lamont Posts: > 500

already applied for the box to send it back
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Posted: 2006-10-20 23:01:09
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