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scormie Posts: 376

I've recently developed a problem with sending and receiving MMSs on my Orange UK network P910i. Attempts to send or get messages result in the following error:

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Program closed

Program Main
Reason code KERN-EXEC
Reason number 3
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I click Continue to clear this message and then see:

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Failed to send MMS

An error occured [sic] in the communication with the WAP gateway. Check WAP account settings in the control panel
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Have I checked with my network that my account is MMS-enabled? Yes.

Have I checked the relevant settings? Yes.

It's only in the last week I've had this problem. Up until then I could send and receive MMSs quite happily on the same settings.

I've tried the SIM in another phone, a T610, and with the same settings on that phone was able to send and receive MMSs no problem.

So the issue seems to be phone-specific. I've closed all apps running in the backgound with Sman, if that's of any relevance. E-mail, SMS, web browsing all function normally.

Any ideas ppl?

TIA.

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Posted: 2006-10-26 20:13:39
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mobman Posts: > 500

sounds like you need to do a master reset. just make sure you backup.

sorry for the bad news. hopefully somebody else can find a better way...
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Posted: 2006-10-27 18:28:48
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scormie Posts: 376

Well, for the record, I got a fix for this from Orange UK tech support. (I guess there's a first time for everything, even though I've been with Orange for over ten years!)

I simply had to clear the in-built browser's cache. I can only assume that the Messages app shares storage space with the Internet app, and that there was no room left for the MMSs I was trying to send/receive.

Needless to say, the error messages I saw were worse than useless -- just plain wrong. Poor programming.

[ This Message was edited by: scormie on 2006-10-30 12:14 ]

[ This Message was edited by: scormie on 2006-10-30 12:16 ]
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Posted: 2006-10-30 13:11:40
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