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churchwa Posts: 56

I get Error 0x7370C09 when using activesync

I have just got my P990 on O2 and the first thing i did was install Dataviz Activesync. It seemed to work over Wifi in the office and at home, but it just will not work over GPRS.

I have been using Push email on my XDA Mini S for the last 9 months on this server so there is no reason to believe that the server is at fault.

Does anyone have any ideas? Otherwise the phone will have to go back and i will get the XDA Zinc when it comes out (Jan 15th but we all know about O2 and release dates!)

[ This Message was edited by: churchwa on 2006-11-28 11:56 ]
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Posted: 2006-11-27 17:43:24
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themarques Posts: > 500

Mmm that might be to do with the certificates, I think you need to install it. Try and also test it without security enabled.

I have to say the activesync for UIQ3 has a long way to go before it gets to WM5 status.....
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Posted: 2006-11-27 17:45:06
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Gabster Posts: > 500

don't think it has to do with the certificate, cause it works over wifi. have you made GPRS your top connection piority? it won't work over wap.
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Posted: 2006-11-27 18:41:00
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churchwa Posts: 56

Yeah, i have made it the defualt connection for the dataviz program. In advanced and in connection settings, then i select mobile web. I know the gprs works because i downloaded the dataviz prog through it.

Thanks for the help guys, still no joy
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Posted: 2006-11-27 21:33:31
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churchwa Posts: 56

So, it will always sync over wifi, even from home, but i just wont do it over gprs.

This is very weird, any ideas?
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Posted: 2006-11-28 11:17:31
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zyavar Posts: 154

are you on pay as you go?

O2 do not offer full feature of GPRS on P&G.

for example, i never got agile messenger to work on O2 P&G but it worked on contract! and also on Orange P&G SIMs.

or am i completely goin the wrong direction here... LOL
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Posted: 2006-11-28 17:37:44
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themarques Posts: > 500

Have you tried with another network sim card? Also disable the proxy settings on your gprs and see if that makes a difference,
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Posted: 2006-11-28 17:42:17
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Billdoor13 Posts: 32

I have a similar problem with Activsync. Try running without SSL. Who is yoru carrier?
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Posted: 2006-11-28 18:22:32
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themarques Posts: > 500

I found this article very interesting read through it...Goodluck


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Posted: 2006-11-28 19:00:11
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churchwa Posts: 56

Hi guys,

I am on O2 Pre Pay so there should be no problem there.
I have also tried it with and without the proxy on, and nothing changed.

Still struggling, but i am about to read that link above
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Posted: 2006-11-28 21:57:03
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