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Sorry if this has already been posted but i searched for some time.
Just had my bill come today and on it for every non orange text i have send and had a delivery report for i have been charged 0.009p plus VAT. Each one reads SMS Delivery Receipt Text 0.009. What is this all about is this another way to screw over contact customers or is everyone encluding PAYG being charged the same?
Anyboy Know?
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Posted: 2006-12-14 13:06:20
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someone else mentuioned this to me also.... but mine aint changed... if it did id tell them to stick their contract !
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Posted: 2006-12-14 13:30:16
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now thats silly, if its true...
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Posted: 2006-12-14 13:31:29
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That is really rubbish. Orange seem to be getting more expensive and their customer support is getting worse.
This message was posted from a K800i
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Posted: 2006-12-14 13:32:43
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There are quite a few threads regarding this, I know i started some of them lol. But i was told that i was going on about the delivery report too much. But as Orange dont tell you about them, there is nothing in the t and c's, there is no mention on the internet so im not sure how orange is getting away with it.
However here goes:
If you are on an Orange Animal Tarriff that you will be charged 1p for the delivery report, If you are on a older type of tarriff then you wont be until you renew the contract.
PAYG Will also start to have to pay for there delivery reports shortly and Orange customer care now closes at 10pm (Thats if you can get through any way)
Orange billing is based in India.
Orange Cinema Text tickets used to be free are no 35p.
I hope the above helps.
If you need any more info then please ask.
The future is not looking so bright any more
[ This Message was edited by: darrengf on 2006-12-14 13:03 ]
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Posted: 2006-12-14 13:54:29
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Just thought i would let you all see it you dont get charged for orange to orange but do for cross network ones
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Posted: 2006-12-14 14:11:19
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This may help.If you`ve got delivery reports turned on,turn them off.When you write a text,write rct then write your message straight after the t.
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Posted: 2006-12-14 14:17:20
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@xboxman
You may or may no get charged for the Orange ones. (They are having issues with the billing system) I do know that you shluld be charged.
People have reported that placing RCT doesnt always work (It doesnt on mine) its very hit and miss. Also you are still charged, Orange have though of that one already, sorry.
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Posted: 2006-12-14 14:20:35
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Having the reports off is ok but as far as im aware rct is the same thing and it will still be charged if im wrong i will hold my hands up but im sure im correct.
Anybody?
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Posted: 2006-12-14 14:21:05
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Just beat you to it xboxman.
If you need to know any more let me know i will gladly help out in any way
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Posted: 2006-12-14 14:22:24
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