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< Esato Forum Index > Sony Ericsson / Sony > Software, Firmware and Drivers > k800 dead after attempted fw flash Bookmark topic

hello all

whilst updating my k800 firmware my laptop lost its powers supply and shut down. this was when the wotan client was in the middle (think writing block 154/'someAmoint') of updating the phone's firmware.

now my phone is completely dead and unresponsive. numerous and various attempts to connect the phone to the pc, reflash it, or simply turn it on have all failed.

does any one have any suggestions or (sadly as i suspect) have i killed my phone?

my only option at the moment is to ring 3 and try and blag it saying its simply died during normal use (as my first, and many other's, k800s have)?
if i do this what are the chances that, having had the phone sent in for repair, the engineers will notice my shoddy attempt to alter the firmware and tell me to shove my phone!?

any help is greatly appreciated!

thanks
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Posted: 2006-12-16 18:39:15
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welcome here if u wanna flash a branded fone with generic fw, u can do it, but then the warranty is over. next to it, 3 will check it and they can see, if u wanted to flash with a non 3 fw, in that case, u have no support anymore.
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Posted: 2006-12-16 18:42:31
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in my dealing with 3, on behalf of customer's, 3's software engineer's will simply try and reflash the handset..if no good, they will send a replacement..it's known that 3's engineer's aren't the most thorough..
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Posted: 2006-12-16 19:16:09
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whats then with the warranty? afaik if i flash my fone with a generic fw, the oprators dont except it asa warranty case, u have tio pay for the new branded flash...
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Posted: 2006-12-16 19:49:51
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3 will send the phone to a Sony Ericsson repair centre.

There, they could theoretically check the firmware to see if it's been tampered with, but to be honest, from experience, all they will do is reflash it for you.

I removed the O2 - UK branding from my W800i and changed the CDA string to match standard sim-free retail.

Months later (and unrelated to my flashing of the firmware) I had to send the phone in for repair due to Bluetooth freezing the phone (a common problem with the W800i I hear). When I got it back, they had simply flashed the firmware again, also with unbranded firmware! It didn't fix the Bluetooth issue though, which I never managed to fix. Guess it's a hardware bug.

In short though, they probably won't check, so you have very little to worry about. And if you got as far as changing the CDA, you might get it back unbranded.
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Posted: 2006-12-16 20:55:26
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Thanks for all your replies, much appreciated!

rang 3 customer services tonight and they're coming to pick the phone up monday with it to be returned by wednesday. will have to wait and see what state it comes back in and post the outcome here.

thanks again

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Posted: 2006-12-17 00:35:54
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