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yosh Posts: 5

Hello all,

I tried searching for my particular problem, but it seems to be unique. Earlier today I was listening to music on my k800 and noticed the volume button wasn't working. I tested it in standby and still it didn't work (didn't display the phone info). So I took the battery out to restart the phone - rather impatient of me, I know, but I was in a rush.

Anyway, the phone never turned back on. Instead I am greeted with a white screen. It stays on the white screen indefinitely. If I press the power button while it's showing the blank screen, it just vibrates a little - that's it. No other buttons work. I have to remove the battery if I want to switch it off.

I have seen a few other problems with the k800i where the red LED focus light will flash, but mine does not. Also, when I connect it to the computer, the computer recognises it, drops it, recognises it, drops it, etc. It's a cyclic pattern. I even tried to update the firmware again (It said I don't need to, but I went ahead). Half way through the update, it just returns back to the first page of the SEUS.. doesn't give me an indication of whether "update failed" or "updated was successful".

I'm leaving the country tomorrow and I need the phone. HELP! Please?

Phone details:
SE k800i from O2
Upgraded to latest Firmware
1GB M2 card inside

Edit: So it's a WSOD (white screen of death)? How is this fixed?

[ This Message was edited by: yosh on 2007-01-13 02:20 ]
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Posted: 2007-01-13 01:52:19
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Residentevil Posts: > 500

Try pushing the off button for 10 sec to shut the phone down. Then take the batt out again and try again.
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Posted: 2007-01-13 06:40:22
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dayz Posts: 144

rush your cellphone to SE service center and reflashed it...
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Posted: 2007-01-13 10:23:58
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ayejatt Posts: > 500

i had the same problem last week
took it to the local carphonewarehouse....they couldnt fix it there
its now with SE and hopefully back to me after 2 more weeks
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Posted: 2007-01-13 11:31:23
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yosh Posts: 5

Residentevill, I tried holding the off-button for 10+ seconds, but nothing happened.

Will the wotanserver work? This link seems to think it will:
http://seamonkey420.tech-recipes.com/k750i/K800iFix.html

If that doesn't, I guess I'll have to give it back to SE. The service centre won't give it back to me the same day will it?
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Posted: 2007-01-13 12:20:13
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yosh Posts: 5

I just tried the wotan client. It updated the EROM, but the problem still exists. Crap. Back to O2 then?

[ This Message was edited by: yosh on 2007-01-13 11:43 ]
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Posted: 2007-01-13 12:42:38
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aremaboy Posts: > 500

R3A016 EROM and it still flashes white?
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Posted: 2007-01-13 13:10:00
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yosh Posts: 5

Yes, I'm afraid so.
It doesn't flash white.. it's a steady white screen. I don't know if that makes a difference.
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Posted: 2007-01-13 14:21:51
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hanugro Posts: > 500

Quote:
On 2007-01-13 14:21:51, yosh wrote:
Yes, I'm afraid so.
It doesn't flash white.. it's a steady white screen. I don't know if that makes a difference.

Try to took the batt out for few hour. Then charge the batt again before trying to turn it on.
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Posted: 2007-01-13 15:45:39
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Residentevil Posts: > 500

I think this fon is Dead. Needs a service center to come alive again.
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Posted: 2007-01-14 00:15:31
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