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jcwhite_uk Posts: > 500

I took my K800i to CPW three weeks ago as it did the usual wont turn on thing. I was told that it could take 2 weeks to repair and that they would call me when it was ready. I called them 2 weeks later to be told it had been sent to SE for repair and that it will definately be back within a week. I have just called them again and been told that it is not back yet and they dont know how long it will be.
Anyone got any idea how long it takes to reflash the phone with a new EROM. I want my phone back.

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[ This Message was edited by: jcwhite_uk on 2007-02-06 16:35 ]
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Posted: 2007-02-06 17:31:33
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amanno1 Posts: > 500

Play the waiting game
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Posted: 2007-02-06 17:40:23
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Jools Posts: > 500

I sent mine direct to Sony Ericsson's repair place, after phoning them direct. The phone was returned to me within 4 days fully fixed and firmware upgraded.
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Posted: 2007-02-06 18:10:22
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jcwhite_uk Posts: > 500

I thought that as I got it from them and it was an easy fix that they could do it in store in one day.
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Posted: 2007-02-06 18:33:52
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fatreg Posts: > 500

where you take it jc?

car phone at wessex gate retail park?

if so hmmmm..

your in for a wait!

fatreg
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Posted: 2007-02-06 18:48:33
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jcwhite_uk Posts: > 500

Got it back today. It went from the instore repair guy to the CPW headoffice repair guys and finally onto
After having it for 3 weeks they decided they couldnt fix it and gave me a refurbished phone. The refurb is in perfect condition and has made 1.5 minutes of calls. The best thing is that they sent an unbranded phone where as my one I sent for repair was O2 branded.
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Posted: 2007-02-14 20:24:18
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masseur Posts: > 500

I guess that kinda makes it all worthwhile in the end...
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Posted: 2007-02-14 20:25:27
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jcwhite_uk Posts: > 500

It wasnt so bad as I had my TYTN to play with. The only thing with the TYTN is it is easy to use a lot of data.
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Posted: 2007-02-14 20:30:14
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masseur Posts: > 500

then get a t-mobile web'n'walk and forget all about that... long gone are the days I fretted over every kb I used on vodafone!
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Posted: 2007-02-14 20:31:35
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jcwhite_uk Posts: > 500

That is my next move as soon as my contract ends.
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Posted: 2007-02-14 20:37:10
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