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carphone warhouse have now had my t68 a few days, this morning i had a phone call to say it was ready to be picked up but they have been unable to fix it and nor can they replace it as the damage was due to water,, water i say like f**k it has not been in contact with water the cheeky t**ts so when i go in to actually collect it im gonna play hell, the damn fone is only 8 weeks old and after buying it sim free for £280 i think there is more then nothing they can do....

my advice if you buy from cph then let them rip u off and take up the insurence for £24 per quarter
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Posted: 2002-11-15 12:02:00
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With water they can also mean moist or damp... When you have the T68 in your pocket, damp can (sometimes) be found on the phone. Or when your visiting places with fluctuating temperatures, your phone can also be damped (just like pair of glasses). That damp can create some corrosion...
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Posted: 2002-11-15 12:13:00
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well i'll be picking it up shortly an im gonna open it up myself and take a look but to have it 8 week and for it to "corrode" i think it would of taken more time then that.. i'll also be sending it to a sony ericsson center for there advice
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Posted: 2002-11-15 12:45:00
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that's why they offer insurance mate. accidents happen.

however, you may be able to take it to a smaller dealer who will clean it up for you and it may work again (notice the use of the word may). they'll not be able to warranty it for you but you may not have thrown £280 down the drain.
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Posted: 2002-11-15 12:47:00
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@Darhys..

Yeh - I would be suspicious too. Makes you wonder how the phone was stored prior to your purchase - or since it's gone in for repair.

Smell it....does it smell of coffee?!
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Posted: 2002-11-15 14:41:00
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I understand your very angry as I would be. But when unfortunetly this happens and water damage as said before can be caused by many other other things apart from dropping it in a bucket of water. Have you ever used when it was raining? Sometimes people drop their phone down the toilet and when they dry it out it's perfectly fine - sometimes it's completely buggered. Look at the repair centres side of things-they want to fix your phone so they can claim that back from SE so they can make a few quid. They don't want your phone to be liquid damaged as that costs them money in labour to open up the phone and have a look at it .

If you want a 2nd opinion send it off to SE to have a look direct but normally manufacturers repair centres are normally more stringent than 3rd party ones!
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Posted: 2002-11-15 14:42:00
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when i go in im gonna check that it is really me phone there giving back to me ive not used it in the rain nor have i droped it in the toilet

but it does make me think what happened before i bought it 8 weeks ago
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Posted: 2002-11-15 15:03:00
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£24/mth insurance and £29.95 if you need to have the phone replaced.
Carphone Warehouse are shite. They are only any use when you go in to buy a phone with a contract when they would even let their partner give you oral just to seal the deal.
Absolutely zero after care customer service capabilities by the muppets they employ.
Not that I'm moaning or anything ...
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Posted: 2002-11-15 15:13:00
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I wonder if someone in this forum works for CPH....
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Posted: 2002-11-15 15:16:00
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i bought a 6510 about a week ago from them also so im gonna go in a get a refund on that and take my business somewhere else
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Posted: 2002-11-15 15:22:00
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