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RDZONE99 Posts: 61

Need help guys

Has anyone come across 'SMTP server refused to allow connection' when sending emails?

When receiving emails there's no problem! Just baffled!

Please help guys!

Thanks in advance!
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Posted: 2007-03-15 16:34:00
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kalu Posts: 239

your outgoing settings are not correct. just double check in the advanced settings the security and the port.
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Posted: 2007-03-15 16:40:45
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masseur Posts: > 500

siounds like you have your smtp server set to what you use on your pc but you'll have to change it to be the ione provided by you mobile phone servicer provider

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Posted: 2007-03-15 16:42:43
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RDZONE99 Posts: 61

Hey Guys

Thanks for the quick response. have checked the settings and everything is fine.

I'm using AOL if that would help.

just going to have another look.

thanks again
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Posted: 2007-03-15 16:51:00
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masseur Posts: > 500

as I said, you can't use your ISP settings.

most ISP's block access through their SMTP servers unless you are actually connected to your ISP, which you are not when you are on your phone. This is to stop spammers using all sorts of otehr companies SMTP servers to send out spam

you'll need to find out theSMTP settings for your mobile phone service provider
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Posted: 2007-03-15 16:54:55
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RDZONE99 Posts: 61

@ masseur

thanks again! just happened yesterday. never had a problem before which is weird. hehe.

would you know where to find the proper settings? that would help!

thanks again for the help.
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Posted: 2007-03-15 17:10:00
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masseur Posts: > 500

were you using an authenticated SMTP session (i.e. you enter your AOL username/password into the settings?)

anyway, who is your mobile provider?
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Posted: 2007-03-15 17:26:45
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RDZONE99 Posts: 61

@ masseur

been checking the settings and everything is fine. my password and username are also there. haven't changed anything at all.

my provider is t-mobile.

never had a problem before. very weird
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Posted: 2007-03-15 17:37:00
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masseur Posts: > 500

ok, well if you are doing authenticated SMTP then it sounds like an AOL problem. Authenticated SMTO is the exception to what I mentioned earlier because you are, in fact, logging into AOL in order to use their SMTP

anyway, I'm on t-mobile now and I use smtp.t-email.co.uk as the outgoing server. no username or password are required so tick off that box so it doesn't try to use them

that should sort you out
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Posted: 2007-03-15 17:45:44
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RDZONE99 Posts: 61

i will try it and let you know.

many thanks masseur.
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Posted: 2007-03-15 18:24:00
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