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Hi all - I've done a search, but despite loads of people having probs with SE's update service, I've had none of the suggested remedies work for me.
Problem is that SEUS just wont recognise my P990i (CDA 162007/1, Organizer R3B01). I've tried to run the update on two PCs, no luck there. Everything runs fine until the "Press and hold C" stage - sometimes the whole process just stops there, occasionally it'll get as far as trying to detect the phone. No luck there, either - it just can't identify the phone.
SE's PC-suite has no problems identifying the phone at all, and mRouter connectivity is fine.
I've done a master reset, formatted the internal drive from the "hidden" menu, uninstalled/reinstalled SEUS, uninstalled/reinstalled USB drivers etc. etc. but still no dice.
Any of you guys here have any ideas what I should try next?
Cheers
Egern
: )
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Posted: 2007-03-18 08:52:49
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Curses!
Sometimes it's the simplest answers staring one right in the face
Anyone care to guess what the remedy was?
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Posted: 2007-03-18 11:44:22
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how about not having the cable plugged into the pc
[ This Message was edited by: cobra111 on 2007-03-18 13:29 ]
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Posted: 2007-03-18 14:29:05
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considering that you have tried on 2 pc it would suggest that the fault lies with your phone, my ges is to take it to a SE service centre to take a look at it, if its still under warranty.
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Posted: 2007-03-18 15:23:04
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Egern
I had this problem for months and lots of people tried to help but nothing really worked until recently.
The issue is with the virus protection program or to be more exact the firewall part of it. In my case Mcafee Firewall was forbidding SE Pc suite from recognizing the phone until I went in manually into it and allowed the program to be accessed. You should find that within the virus protection software you use.
Iyad
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Posted: 2007-03-18 18:20:52
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Well, cobra111 wins the prize (a beer at my local
) for the closest guess...it was one of the pins on the f%¤&/#g data cable. It had somehow been bent and had stuck inside the body of the plug; the spring in the plug-body isn't strong enough to push a bent pin out. Solved the problem by freeing the pin and bending it back.
Amazing I'd not thought of this before, couldn't see the wood for the trees
Thanks for your answers guys
[ This Message was edited by: Egern71 on 2007-03-18 18:45 ]
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Posted: 2007-03-18 19:42:12
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Don't drink beer but will share a stolychnaya with you.
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Posted: 2007-03-18 23:00:19
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