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ryn004 Posts: 32

My phone is acting up, the speaker and microphone aren't working - the phone hasn't been dropped. Either it is a software bug or the BGA chip might have been misplaced with its contacts.

Has anyone have a similar problem? What is the solution?
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Posted: 2002-11-25 15:39:00
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Cytech Posts: > 500

During a call, when adjusting the volume with the side button, is it as usual or do you just see "0/0"?



[ This Message was edited by: Cytech on 2002-11-25 14:44 ]
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Posted: 2002-11-25 15:43:00
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ryn004 Posts: 32

The volume can be adjusted, but still the speaker is dead. However the speaker reacts when Igo onto the secret menu and select the speaker test.
what do u recon? a software problem or harware? The phone has never been abused, and I used to have a Nokia 8850 which gave me no problems this past 2 years.
The thing is either I spend $$$ and get the phone fixed under warranty in UK (there are no service points in malta), or I risk losing the warranty and upgrade the software - which in that case i would be f**ked if its a hardware problem.
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Posted: 2002-11-25 20:39:00
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ryn004 Posts: 32

I forgot to mention above, that i live in Malta so it would be no cheap to insure the phone and send it by post. However I know someone in malta (not ericsson related) that would upgrade the software for me for free.
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Posted: 2002-11-25 20:42:00
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ryn004 Posts: 32

I forgot to mention above, that i live in Malta so it would be no cheap to insure the phone and send it by post. However I know someone in malta (not ericsson related) that would upgrade the software for me for free.
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Posted: 2002-11-25 20:42:00
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Cytech Posts: > 500



hmmm.... sounds as it can be a faulty systemconnector... a faulty systemconnector can cause the phone to believe there is a handsfree connected and therefore turn off the internal speaker and microphone

have you tested using it with a handsfree?
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Posted: 2002-11-25 20:42:00
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ryn004 Posts: 32

I haven't got a handsfree. But i think you are right as the phone keeps on activating the "Port-h-free" profile by itself.

Would this problem fix itself if I upgrade the software?
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Posted: 2002-11-25 23:28:00
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Cytech Posts: > 500

Quote:
On 2002-11-25 23:28, ryn004 wrote:
I haven't got a handsfree. But i think you are right as the phone keeps on activating the "Port-h-free" profile by itself.

Would this problem fix itself if I upgrade the software?


no... it doesn't help with a software upgrade, the systemconnector either needs to be resoldered or replaced.
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Posted: 2002-11-25 23:50:00
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ryn004 Posts: 32

Thanks, you have been helpful.

Well I think I would take the phone tomorrow for repair at an unauthorized shop, rather than ship it to the UK. This shop will be charging me 75 euros, but I would lose the warranty, however I would get the phone repaired quickly.
Do you think 75 euros is expensive for a repair?

Thanks again.
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Posted: 2002-11-25 23:57:00
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Cytech Posts: > 500

Quote:
On 2002-11-25 23:57, ryn004 wrote:
Thanks, you have been helpful.

Well I think I would take the phone tomorrow for repair at an unauthorized shop, rather than ship it to the UK. This shop will be charging me 75 euros, but I would lose the warranty, however I would get the phone repaired quickly.
Do you think 75 euros is expensive for a repair?

Thanks again.


not much more than it would have cost here in Sweden if it would have been done outside warranty... so no, I don't think it's expensive...

[ This Message was edited by: Cytech on 2002-11-25 23:01 ]
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Posted: 2002-11-25 23:59:00
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