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> SE menu system is misbehaving
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Shamefully, though having lurked for a while, i've signed up to post a problem
I've got a K800i, but since the menu system is similar on other SE phones I thought people might have had similar problems.
Yesterday I plugged my phone into my computer to pass some pics across. I was sure I had clciked the "safely remove hardware" tab in windows but i can't be sure anymore. I'm not actually sure if this would have caused a problem, but in any case, on disconnecting it and getting to the stage where I could use it again it turns out that the menu system is completely b0rked, for lack of a better word.
The main screen shows the wallpaper of my theme and the only options i have are the "call" and "menu" options, but these are now at the top of the screen. Nothing else is displayed. If i click to go into the menu i get the same thing, the menu IS open but I can't see it. I just have the two soft key options at the top of the screen. I can navigate but can't see.
I've tried turning the phone off, removing the simcard, leaving it for periods of time without the batt and sim and none of it works. I thought maybe I might try changing the theme but i can't actually get past the "Theme" stage because I can't click OK. I've been thinking about a factory reset, but would this help me? I've been thinking about a f/w upgrade, haven't done it since buying it last Aug, but since I can't see what I'm clicking and have never done it before i'm not too keen. But if needs be i'm willing to try.
I've got it plugged into Float atm and am backing everything up, the phone seems to work perfectly other than the fact that i can't see ****.
Any ideas would be greeeeeatly appreciated, it's the first time in ten months that i've had a problem.
Thanks
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Posted: 2007-05-28 19:06:49
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hi and welcome. this is a bug. check out here if you have the latest firmware on your phone:
K800 Firmware Overview
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Posted: 2007-05-28 19:10:04
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Hi, and thanks for the reply!
I can't really check the f/w, as all I can see are what the two soft keys say, depending on where I am in the menu system. In fact, since last turning it off, when I push the power key I see "OK" on the (top) left and "info" on the right (I assume it's for the normal/plane modes) but when I push OK the screen goes white instead of giving me the "OK) option after entering numbers, so I don't know what I've done.
I'm on 02 Uk and got the phone last Aug, so I would be on the basic firmware in any case I suppose.... Do you suggest an update? The only problem I would have with that is that I wouldn't be able to see any prompts which would come up onscreen if there were any (never done it).
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Posted: 2007-05-28 19:24:31
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well, visit
wotanserver for more info about your phone's firmware. the wotanclient will tell your firmware and cid also.
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Posted: 2007-05-28 19:35:56
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I know this is a pain, but i don't seem to be able to get the wotanclient to work.
The phone is now not even displaying what buttons say, so it's all memory. I know it's connected because Float manages to access the phone.
I've downloaded wotanclient from the website, and run the exe. the window which appears just gives me the option to "Start" or to login. I click start, the text comes up saying I have to click "c" and it will connect. I assume it's referring to the phone, but clicking c doesn't seem to help it connect.
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Posted: 2007-05-28 20:01:43
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you need to press and hold the c key till it gets it detected.
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Posted: 2007-05-28 21:00:48
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i think it would be because of 'data' lost due to unproper removal of your data cable from your pc. why don't you take it to a SEservice centre?
[ This Message was edited by: ajeetpv on 2007-05-28 23:16 ]
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Posted: 2007-05-29 00:15:00
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Couldn't reply sooner, 3 message limit and all
I've been trying to use WotanClient when I realised I could just use Float, which has worked all along. Float shows my firmware as being R1CB001, what can I do with this info?
As for taking it to an SE centre, I would love to, but I live in Aberdeen and the centres here are far and wide and I'd like to have it working as soon as possible.
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Posted: 2007-05-29 01:36:06
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well, you can use SEUS to upgrade your firmware to the latest. your firmware was the first of all
R1CB001
- First release
Performance
- JBenchmark 3D LQ: 324
- JBenchmark 3D HQ: 182
- JBenchmark 2: 1018
- JBenchmark 1: 5388
Software versions:
EROM: R3A016
LCD: 200604051
Camera: 2.4
Videocall camera: 2.3
Content: PA24
Java: 7.1
Text: AG
Update Service: CRH1069179 R3B015 2006-04-26 08:20
Bugs
User Interface
- Occasional screen corruption, most notably a line on the screen during video recording, but also slight corruption when navigating through menus.
- Opera Mini does not display the 'connect to the internet' dialog. Performing a Resume of Opera through the activity menu will display the dialog and allow the user to select 'Yes'.
- The Call Log can sometimes stop working. Deleting the entries in the call log has been known to restore it's functionality.
- Plugging in headphones whilst watching a movie causes the screen to go into standby mode. Pausing the movie before plugging them in bypasses the problem.
- Chinese firmware only - Changing the settings to display a large clock (Settings / Display / Clock Size / Large) causes an extremely small clock to be displayed when using a 24 hour clock. The clock displays correctly when using the 12 hour am/pm time format.
- Whilst in the Main Menu, if you select a menu item with the keypad (e.g. 7 for the file manager) and then hit Back to go back to the Main Menu, the selected menu item will be highlighted but the title will be incorrect (it will display the name of the previous menu item selected)
- The text searching feature in the File Manager does not work. This menu should really use 1-9 to select a specific menu item rather than doing a rather pointless text search on the 9 menu items.
- Many 'Press Ok' dialog boxes throughout the phone are displayed for such a short period of time that their inclusion leads to the user selecting an unwanted menu option rather than selecting Ok. Such dialogs should be removed.
- Selecting 'Settings / Calls / Manage Calls / Accept Calls / Only from list' only blocks those calls whose number is present in the phonebook. All unknown numbers are automatically accepted.
- The total call time in the Service Menu / Service Tests / Total Call Time does not match the time in Settings / Calls / Time & cost / Call timers.
- Previewing MMSes with Video often fails to play the audio.
- Changing between full-screen and Landscape while watching a paused video resets the timer to 00:00 until the video is unpaused.
- The RSS icon always appears after rebooting the phone until the user enters the Messaging / RSS Reader menu.
Intermittant / Non-working functionality
- Rapidly entering text into the phone (via T9 or multitap) can result in lost characters / unread keypresses.
- Cannot send emails to some SMTP servers which don't require validation (it appears that the email client tries to send blank login records to the server)
- Alarms occasionally fail to go off
- Key sounds, if enabled, can fail after a period of time (possibly after an alarm has gone off)
- Occasional temporary freezes during phone usage.
- Intermittant radio background noise (unrelated to the radio station) can occur. This can be fixed by turning the radio off and then on again.
- Occasional loss of shortcuts on phone restart.
- Very occasional crashes ('White Screen Of Death')
- Occasional crash when listening to the radio / using Media Player when receiving an incomming call.
- Very occasional file corruption (loss of access to the Games and Application folders).
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Posted: 2007-05-29 02:29:27
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Have you tried a master reset? I know, it's a bit tricky to get there if you don't see anything on the screen, but basically, from the standby screen, it's (right softkey) - (#) - (joystick UP) - (left softkey) - (joystick down) - (left softkey) - (left softkey). An alternative is to have another similar handset that functions and perform the same operations on both, I had to do that once when someone changed the display language on my phone to turkish or something
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Posted: 2007-05-29 08:33:39
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