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Any advice please? I have the misfortune to have a VirginMedia (was NTL) cable modem with, supposedly, 4MBts connection. This is connected to a Actiontec router as I use a laptop about 30 feet from the cable modem.
At night times, I sometimes cannot connect at all to the internet as I get a no connection or limited connection message. Downloads are normally about 60kBts but on one occasion, I got 0.9kBts/s. Awful.
I am looking to bring the router downstairs nearer the laptop as I cannot move the modem any nearer. Is there a maximum length of ethernet cable you have to use with this setup?
Has anyone else noticed that the VirginMedia service is crap in the evenings?
Doug
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Posted: 2007-06-10 11:48:25
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I have a dlink router and an adsl2+ modem from dlink too. No issues with wifi and internet, top quality. I can even surf from the garden, 3 floors down.
DI-634m Router:
and
DSL-320t Modem:
[ This Message was edited by: Johnex on 2007-06-10 11:00 ]
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Posted: 2007-06-10 11:56:51
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Thanks for that. I think the problem might be the service provider - VirginMedia - rather than the equipment. Would like to try a longer cable to move the router nearer first before buying new equipment.
Not ringing their support line at 25p minute!!
Doug
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Posted: 2007-06-10 12:12:24
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On 2007-06-10 12:12:24, dougproctor wrote:
Thanks for that. I think the problem might be the service provider - VirginMedia - rather than the equipment. Would like to try a longer cable to move the router nearer first before buying new equipment.
Not ringing their support line at 25p minute!!
Doug
why not use the phone at work and since ntl became virginmedia its crap now
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Posted: 2007-06-10 14:54:54
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It will be Virginmedia's problem. I have also got cable, and a pal of mine has, and we both experience the same problems. I just restart the modem and router and things seem to go ok.
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Posted: 2007-06-10 14:58:36
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Long ethernet cables are fine. We used to install 100m + at a time of CAT5 cabling in offices on a regular basis
Like you say, this sounds like the ISP's fault
_________________
If your life seems dull and boring, that's probably because it is.
[ This Message was edited by: Cycovision on 2007-06-10 14:05 ]
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Posted: 2007-06-10 15:04:09
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Thanks, chaps. Funnily enough, I had no problems with Ntl before they were bought out. I mean £25 a month for the speed of a dial up is not on. Feel like voting with my feet but the hassle I do not want.
I have bought a 108Mbps router and will give it a go to see if it improves things.
Doug
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Posted: 2007-06-10 18:39:51
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I wouldn't have thought the new router would improve things though if the problem lies with Virgin media.
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Posted: 2007-06-10 19:12:43
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I have Virginmedia internet, tv and phone, and the only thing they've disappointed with is the tv.
As for my internet, i've heard so many people complain about theirs, but mine has been fine. Although simetimes (often at night strangely enough) my internet does cut out, but I think it's a router problem as it's fine as soon as i reset the router.
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Posted: 2007-06-10 19:24:31
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my internet does cut out, but I think it's a router problem as it's fine as soon as i reset the router.
It's unlikely to be your router...
The problem is that the ISP does not have enough servers, or at least servers with adequate capacity to serve all of their clients. When you reset your router, what happens is that you effectively make a brand new connection to the DSL network. You are assigned a new IP address and connected to the nearest server with the lowest number of existing connections.
When you're connected to a server with a low number of connections, it doesn't have to work very hard and so everything works quickly (i.e. your internet).
However over time, your server accumulates more and more connections until it reaches full capacity. If it's at full capacity, and lots of people who are connected to it start using their internet connections all at the same time, the bloody thing grinds to a halt!
As you may or may not know, I'm a computer repairman (amongst other things!) and where I live, we used to get what we affectionately called the 'NTL Teatime Toss-up'. We kept getting lots of customers complaining that their Internet went slow or stopped altogether at around about 6pm.
We eventually figured out that it was because this was the time of day that lots of people came home from work and started checking their email etc. hence overloading the servers and so causing the slow internet performance.
The 'Toss-up' bit relates to the fact that it's a gamble whether you get to stay on the Internet or not!
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Posted: 2007-06-10 19:39:59
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