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> 35-40% of Nokia phones are faulty
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I saw a program on Norweigan TV tonight. The biggest phone-store in Norway said Nokia had about 35-40% faulty phones on the phones sold the last six months.
That means more than 1/3 of all Nokias have to be repaired. For Siemens, SonyEricsson, and Motorola it was 1/10 of the sold phones.
I new Nokia had quality problems, but this bad. Sounds really crappy..
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Posted: 2002-11-27 23:13:00
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wow that rather poor coming from such a big company, i do agrre with those sats as i have had alot of fault phone from them.
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Posted: 2002-11-28 00:16:00
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http://www.nrk.no/programmer/tv/fbi/2337444.html
The repair shops would not comment the numbers and Nokia could not confirm them. But Expert, the largest retailer of mobile phones said the number of returned phones was so large that they now are revealing the number of returned units to the public.
The store had sold 20.250 Nokia-phones and 11.406 non-Nokias the last 6 months. 7.330 Nokia phones was returned to service within the 6 months, and for the Siemens, Sony Ericsson and Motorola manufactures, the number of returns was 1047.
The worst model was the 3410. Close to 60% of them came back for service within 6 months. Compared to 14.000 sold Siemens A-50 where no phones was retuned!
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Posted: 2002-11-28 01:18:00
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Always had a feeling Siemens would make the best quality phones.
It's the German engineering!
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Posted: 2002-11-28 01:43:00
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On 2002-11-28 01:18, laffen wrote:
The store had sold 20.250 Nokia-phones and 11.406 non-Nokias the last 6 months....
Compared to 14.000 sold Siemens A-50 where no phones was retuned!
How this is actually possible? They sold 11 406 non-Nokia phones and 14 000 of those non-Nokia phones were Siemens A-50's. Am I missing something or what??
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Posted: 2002-11-28 08:52:00
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The Expert chain-stores sell around 200000 mobiles each year, but the numbers about the faulty Nokia phones are numbers extracted from some of the divisions. Guess the Siemens numbers are taken from the entire division.
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Posted: 2002-11-28 09:03:00
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Norwegians....
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Posted: 2002-11-28 09:16:00
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And it doesn't say what the faults are... Is it software glitches, wrong usage (e.g. dropped into water etc), ...?
So I'm skeptical
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Posted: 2002-11-28 09:21:00
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On 2002-11-28 09:03, laffen wrote:
The Expert chain-stores sell around 200000 mobiles each year, but the numbers about the faulty Nokia phones are numbers extracted from some of the divisions. Guess the Siemens numbers are taken from the entire division.
In other words, the hole research was pure crap.
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Posted: 2002-11-28 09:32:00
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It was on reseach. They only said that 35-40 of the nokia phones was returned within 6 months.
This post was posted from a T68i
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Posted: 2002-11-28 09:50:00
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