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ncsailors Posts: 2

Our new Sony-Ericsson cell phone, today went into some kind
of FREEZE MODE? Screen was lite LIGHT color, body of phone
"buzzed" - but then it just stays in blank mode? HOW DO WE GET
PHONE BACK INTO NORMAL OPERATION? It is only 2 months old,
from Cingular re-signup. We tried removing battery, and then
installing battery - nothing, still in frozen state?

HELP,
Fred/Judy - FL/NY

[ This Message was edited by: ncsailors on 2007-07-27 16:54 ]
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Posted: 2007-07-27 17:51:56
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Miss UK Posts: > 500

Have you switched it off removed the battery then put it back on and re-powered the handset? try that if that doesn't work you might require a SW update which you can do online throught the Sony ericsson website
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Posted: 2007-07-27 18:08:28
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Miss UK Posts: > 500

Also it might also be good trying to check how much memory you have used on your cellphone, you may have to clear a few things ie. Pictures, Text Messages and so on

Have a play btw then comeback to me
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Posted: 2007-07-27 18:15:48
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ncsailors Posts: 2

We tried the battery-change, no different. Still a blank lite screen,
when phone is turned on? We called Cinglar warranty people -
they are sending us a free replacement Sony-Ericcson phone.
We tried a couple of his ideas - nothing else worked? I think he
even tried a software download - that didn't work either.

THanks, For you help
Fred, Judy NY/FL
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Posted: 2007-07-27 20:02:15
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QVGA Posts: > 500

you have split personality
jus kidding
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Posted: 2007-07-27 20:18:46
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Miss UK Posts: > 500

Well I hope the replacement works ok for you both!
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Posted: 2007-07-27 23:50:14
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