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jimmur_2000 Posts: 29

Hi,

I've had the phone just under a week now, all of a sudden when I press the camera button on the side the phone it crashes the phone. I have to take the battery out and re-start it. I've tried going into multimedia and starting the camera from there but it does the same.

Anyone else had this problem?

I think i'm going to have to get a replacement.
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Posted: 2007-08-05 12:46:32
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antz88c Posts: 297

have you tried doing a master reset? warning all data may or not be deleted from the phone.

This message was posted from a P1i
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Posted: 2007-08-05 13:34:50
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mode Posts: > 500

The exact thing happened to my P990 after it got soaked in pool water, every other function seemed to work flawlessly though. If you ask me, it's probably liquid damage
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Posted: 2007-08-05 13:40:44
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jimmur_2000 Posts: 29

I've tried a master reset which hasn't done anything.
I think best bet is to get onto O2 tech guys tomorrow.
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Posted: 2007-08-05 15:45:34
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ajeetpv Posts: > 500

I think it's hardware related issue. My phone K700 now response the same after it went in the water.
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Posted: 2007-08-05 20:44:00
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jimmur_2000 Posts: 29

ARRRRRRRRRRRRRRRRRRRR!!!!!!!

I have just taken delivery of my replacement P1i and THAT has a very similar problem. The phone works fine, when i press the camera button it goes to "initializing Press 0 for help" it's been stuck on that for 5 mins now.

I can press the back-up button this time and it will go back to the phone.

Thanks for the responses however neither phone has been anywhere near liquid.

Am i the only one with this problem?
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Posted: 2007-08-08 13:52:18
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daba Posts: 2

hi jimmur
you are not the only one...
i used my P1i for one week. camera worked fine. but this morning the identical problem. i press the camera button and the camera is hanging at "initializing Press 0 for help". back button works. except master reset i have tried everything - for hours! no way...
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Posted: 2007-08-12 23:03:26
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davidcollins Posts: 2

I've got exactly the same problem on my p1i too, never had the ability to use the camera since I bought it. Has anyone found a workaround in the past 10 days or so
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Posted: 2007-08-22 10:24:06
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PeterKay Posts: > 500

Wow, 2 errors of the same already!! get them replaced guys soon as you can.

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Posted: 2007-08-22 10:27:04
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batesie Posts: > 500

not good! hopefully its not a widespread issue....
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Posted: 2007-08-22 10:47:26
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