Sony Ericsson / Sony : Software, Firmware and Drivers : Sony k750i SET is pretty good. service in india(delhi) Horrible
>
New Topic
>
Reply<
Esato Forum Index
>
Sony Ericsson / Sony >
Software, Firmware and Drivers
> Sony k750i SET is pretty good. service in india(delhi) Horrible
Bookmark topic
I have purchased set around 4 months back.. The perfomance by SET is pretty good, some of my friend have the same. unluckyly my set had some problem from day one.. it used to hang some time.. One day it hanged. I switch it off(as i used to do) and then could not turn it on..
Service station story: Sevice center said that SET has MOTHERBOARD problem and tried to replace set with an year OLD set. which looked heavily used..
I rejected that SET and since then contacting service center and their call centre almost twice/thrice a week.. no responce..
Smartness at call center is that their executive provide me an complaint no.. whereas Sony 'call center' has no provision of complaint no..The compaint no. only given from Sony service center.. Call center guys do not even update that complaint sheet..They will ask you atleast 20 question, put you on hold for 2 to 5 minutes and one reply.. 'we will turn back to you in 24 hours'.. and 24 hours never ends..This is happening with me for last one month..
A set may have problem.. but service center should tell problem and when it will be solved.. From Sony service center and their call center.. they never tell when problem will be solved.
--
Posted: 2007-08-14 12:06:54
Edit :
Quote
Which service center did u took it to??? I mean which place was it located???
--
Posted: 2007-08-14 12:17:53
Edit :
Quote
New Topic
Reply
