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batch_2001 Posts: 25

Hi,

I debranded my Orange (UK) K800i. Everything appears to work just fine. I used the SE configurator to restore my data/MMS settings.

I can go 'online' successfully. I can access my account info from the new look Orange world page. However a few hours or days after going online I get sent a text from Orange as follows:

"From:Orange_PAYM.

Hi from Orange. Your phone needs updated settings to use Orange data services. We will text you the update shortly. please accept it. any queries call 150"

I never get the update, only the warning text. I will call 150 if/when I get time, but in the meantime anyone had the same issue/worked out how to solve it?

[ This Message was edited by: batch_2001 on 2007-09-12 19:32 ]
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Posted: 2007-09-12 20:32:03
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nmg196 Posts: 3

I have this exact same problem. Have you managed to fix this? My phone was never actually "branded" in the first place - it's just a sim-free phone but I have updated to the latest firmware to fix a problem I was having and now I get these "your phone needs updated settings to use data services" message from "Orange_PAYG". They arrive every 1-2 days and usually in the middle of the night! If anyone has any idea how I can fix this, please let me know. I guess the only solution might be to install some Orange branded firmware. Otherwise, I'm going to have to change networks to fix this problem.

Unlike the above poster, I DO get the update texts, but installing them and restarting the phone doesn't make any difference. It just keeps resending the settings every couple of days.

[ This Message was edited by: nmg196 on 2007-11-02 10:32 ]
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Posted: 2007-11-02 11:31:00
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brownsugar Posts: 1

ye i have the same problem. only i recieved two update texts but i had no idea how to accept them until after i rejected them and that's when the "update settings to use data services" text message arrived with the acceptance code. so now i don't know how to get them back! i called 450 for queries like the text message said i should do but i could'nt get through... so frustrating
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Posted: 2008-01-20 00:07:24
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nmg196 Posts: 3

I've finally managed to fix this problem which has been irritating me for months.

Solution: I switched to T-Mobile! Problem solved!

Glad to be rid of Orange and the annoying settings texts. Nobody at Orange had any idea why they kept being sent every day or two so changing networks seemed to be the only solution. Now that I'm with T-Mobile - I'm very happy with them. The customer service seems WAY better and I like the fact that I can see exactly how my PAYG credit has been used on the web.

[ This Message was edited by: nmg196 on 2008-03-17 16:05 ]
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Posted: 2008-03-17 17:02:43
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