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swainclubber Posts: 28

signed up last week, so far done 27 meg and orange confirmed there is nowt on my bill..but ive heard rumours that it is capped at 30 meg..the orange customer care woman said it was a gig.can anybody here confirm this?have you gone over 30 megs and still had it free.

thanks for your time folks
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Posted: 2007-09-17 23:15:30
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darrengf Posts: > 500

Very difficult one to answer.

It used to be 1gb, then it was changed to 30mb. However now im not sure. (1gb i think tho)

Best thing to do as everyone is always different on orange is try it. I beleive its 1gb as currently there are no limitations as per the T'c'sit just says fair usage policy which can mean anything.

Its mega confusing these fair usage things. I wish the networks would just come out and say this is what you have. etc

[ This Message was edited by: darrengf on 2007-09-17 22:56 ]
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Posted: 2007-09-17 23:46:07
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swainclubber Posts: 28

yeah i know what you mean..just dont want to run up a huge bill having 600 megs lol with 30 meg limit
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Posted: 2007-09-17 23:51:10
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darrengf Posts: > 500

I know. The last time i heard it was 1gb. and what i can see there are no prices for the charge even if you went over.

I would suggest you ring Orange back again ask the same question and ask them to place it onto your account that the cusotmer asked blah blah blah and i told them blah blah.
Get the persons name and extension number.

then if its wrong, you can play merry hell and get all your money back. lol


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Posted: 2007-09-17 23:55:26
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swainclubber Posts: 28

you mean ask them to put a note on the account?do u think they would?
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Posted: 2007-09-17 23:58:29
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darrengf Posts: > 500

If you ask them, then they have to.

At the end of the day its your account and you can ask to see them I beleive.

Its your data

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Posted: 2007-09-17 23:59:53
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swainclubber Posts: 28

argh the office is shut...i will ring again tomorrow to confirm..im surprised there is nobody reading this who can confirm they have done lots of browsing in the last month or so
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Posted: 2007-09-18 00:09:49
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darrengf Posts: > 500

Thats the problem.

There will be, But Orange doesnt keep things simple.

people sign up at different times and get different bits.

Its just not easy
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Posted: 2007-09-18 00:10:54
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swainclubber Posts: 28

this version they are doin is a few month old

i found this

http://www2.orange.co.uk/serv[....]564458&tab=2&mid=1137070320205

it states that you will never get billed over 1.50 if its out of bundle..so i assume i could download a gig in peak hours for that price..its just not clear..grr

thanks for ur replies
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Posted: 2007-09-18 00:13:22
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