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Cycovision Posts: > 500

Hi all, bit of a problem with my P990. Occasionally, I'll pick the phone up to use it only to find that it has switched itself off! I don't mean the normal restating itself to improve performance, I mean it switches itself totally off. It's been happening quite a lot lately, and it's not because of accidentally pressing buttons because it also happens when the phone is just lying on a table.

Does anybody have any ideas what might be causing this? Yes, I know that the P990 is buggy, a load of crap blah blah blah so please don't suggest getting another phone or such like, I want to know why this is happening

It currently has the R6D23 firmware.

Cheers me dears!


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Posted: 2007-09-26 13:56:09
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molecule Posts: 86

P990 can really be a trouble! Selling it will be the best option IMHO but incase you still wanna keep using the same handset just re-flash it with the available FW. Its been experienced that the phone performs better & Slighty faster when its re-flashed. Dont forget to Format before doing that and all the other jazz.
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Posted: 2007-09-26 14:00:04
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Cycovision Posts: > 500

Thanks but I've flashed it three times since I've had it already and if I remember correctly, it did this occasionally with the previous firmware too.

There is a newer firmware version available but I'm a bit reluctant to upgrade to it since I'm happy with the current version. The phone's been behaving perfectly apart from this little quirk!

Still, if all else fails I'll probably give it a go.
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Posted: 2007-09-26 14:05:42
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jcwhite_uk Posts: > 500

Have you tried cleaning the battery contacts? Could be dirty and not getting a good connection. This was quite common on some old Nokias like the 6210.
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Posted: 2007-09-26 14:34:46
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Residentevil Posts: > 500

Have you done a master reset?
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Posted: 2007-09-26 14:41:35
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Cycovision Posts: > 500

I have, but I'll check 'em again

Thinking about it, it could be a bad connection with the sim card maybe? I did get the 'no sim card' error a couple of times when I first got the P990 and was messing about flashing it but never after it's switched itself off and I've switched it back on again.

Thanks JC!

@ residentevil

Yeah, tried that a couple of times

It's not that much of a problem really but it is rather strange

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[ This Message was edited by: Cycovision on 2007-09-26 13:46 ]
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Posted: 2007-09-26 14:45:14
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AbuBasim Posts: > 500

How old is your phone?
Could also be the batteries. Li-Ion batteries have shorter life span than the old Ni-Cad variant. When they give out, it usually happens quite suddenly.
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Posted: 2007-09-26 17:10:24
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Cycovision Posts: > 500

It could be the battery I guess but the phone is only about one year old. Also, it holds charge and doesn't get hot so I'd say that the battery is probably OK.

When I switch it back on, the battery meter is at the same level as when I last looked at it before switch-off, as you'd expect.

I'm thinking it might be the SIM card holder because there's quite a lot of play when you press the card down. I've placed a folded bit of paper between the battery and the SIM card now, so we'll see if it decides to switch itself off again tonight
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Posted: 2007-09-26 18:27:17
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jcwhite_uk Posts: > 500

Clean the sim card, sim card holder, battery contacts and battery using a pencil eraser.
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Posted: 2007-09-26 18:30:33
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AD Posts: > 500

When it switches itself off, does it simply go blank or does it shut down with the SE logo?
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Posted: 2007-09-26 18:41:29
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