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Hi, My pc had a power surge which caused it to not work after being fixed my cd drive wont work when i went in to the device manager on the cd drive icons there is a exclamation mark in a yellow triangle when i click on it the message below comes up any ideas
Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
thanks in advance
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Posted: 2007-10-12 18:31:22
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Try a repair reinstall using your XP disk. This will load a clean registry without deleting all of your stuff, although it's best to back up your photos, music etc. first if you can . If your not sure how to do this safely, then don't!
Instructions can be found
here.
To be honest though, if your PC was hit by a power surge then it's likely your CD drive has fried and you'll need a new one
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Posted: 2007-10-12 19:08:29
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Thanks for info i think it will be either a new cd drive or change pc.
Cant do restore as the cd wont play recovery disc
thanks
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Posted: 2007-10-12 19:42:54
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Doh! Of course
I'll get me coat...
I'm too used to chucking new drives in whenever CD players pack up! Chances are it's fried anyway
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Posted: 2007-10-12 20:12:31
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