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c0mm0n Posts: 216

Hey,

I've juste read this interesting news :

A mobile phone customer survey conducted by ChangeWave Research earlier this month shows the iPhone now leads the pack in terms of customer satisfaction among its US customer base.

An unprecedented 82 per cent of iPhone owners reported being Very Satisfied with their purchase, up five points since the previous survey in July and by far the highest rating of any mobile manufacturer.

The researchers spoke with 3,645 mobile phone users who confirmed the impact of Apple's must-have device is being felt across the industry. iPhone market share climbed to 2 per cent (from 1 per cent in July), the research reveals.

And while Motorola remains the leading mobile phone manufacturer with 30 per cent of the US market, its dominance fell one point form 31 per cent in the previous survey - suggesting that its Motorola which is most keenly feeling iPhone's competitive pinch.

Motorola (33 per cent) was next to last among mobile manufacturers in customer satisfaction, with Sony/Ericsson (31 per cent) at rock bottom.


http://www.macworld.co.uk/ipo[....]ews/index.cfm?RSS&NewsID=19431

c0mm0n

[ This Message was edited by: c0mm0n on 2007-10-20 12:29 ]

[ This Message was edited by: c0mm0n on 2007-10-20 12:30 ]
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Posted: 2007-10-20 13:29:15
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