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basco Posts: 3

I bought my K800i and its now not starting up and only coming up with a white screen and also just vibrating once. When i put it in to charge it just goes white and blank. Does anyone know what i can do to resolve this or who to send it to. I dont have any receipts for it and dont know what to do???
Any help will be awesome.

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Posted: 2007-10-21 16:25:45
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NightBlade Posts: > 500

Did you wait for the phone to recharge for 30 secs. or so?
By that time the phone should have accumulated enough energy to start the screen.
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Posted: 2007-10-21 16:28:28
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basco Posts: 3

yeah i have tried leaving it to charge and get a white screen and 2 vibrations and then nothing. When i take it out from charging it comes up with nothing.
It did say this morning when it went wrong "configuration error"
Then went to a blue screen sometimes and now just white? Any help??
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Posted: 2007-10-21 19:21:57
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kimot01 Posts: > 500

if it's charging...fully charged your battery and update your firmware., if it's not charging borrow a battery w/c has been fully charged and put it in your phone then update the firmware., if it's already updated click "continue anyway"
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Posted: 2007-10-21 20:25:48
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basco Posts: 3

How do i update the firmware??
If its the update application on the disc then it gets to 3% and then stops??
Battery is fully charged though.
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Posted: 2007-10-21 20:29:54
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kimot01 Posts: > 500

http://www.sonyericsson.com/s[....]fid=21839&numItems=18&esi=true

download it...
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Posted: 2007-10-21 20:33:52
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FinchysSaxo Posts: 6

iv got this problem. its only happened tonight thow, its fully charged anyway. i went to send a text and it went white. but now when i try to turn it on it goes and vibrates a lil bit. everytime i press the on button it will vibrate a small burst but stay white. any ideas how i can fix this its really urgent. thanks
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Posted: 2007-11-05 22:38:34
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tranced Posts: > 500

@finchy: hi and welcome. try to download SEUS and upgrade your phone to the latest firmware. it could repair the problem as it seems to be a firmware issue.
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Posted: 2007-11-06 02:47:48
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FinchysSaxo Posts: 6

ive got the new update already on my pc to sort the camera out as it dosnt save the pics, if i run that update and plug my phone in will it sort it even thow i cant do anything on my phone???
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Posted: 2007-11-06 16:55:40
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tranced Posts: > 500


On 2007-11-06 16:55:40, FinchysSaxo wrote:
ive got the new update already on my pc to sort the camera out as it dosnt save the pics, if i run that update and plug my phone in will it sort it even thow i cant do anything on my phone???
you mean by this that you've downloaded SEUS? if so, then run SEUS and it will tell you what to do.
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Posted: 2007-11-06 17:13:22
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