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> P1 : unexpected shutdown
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Hi,
Have had my P1 for about a month and so far fone but twice during that time it has unexpectedly shut itself down. I leave it on charge overnight (sometimes with a music track last thing, sometimes not) and twice it has shut itself down, requiring a battery removal in order to reboot in the morning. This is worrying as I rely upon the alarm clock. Has anyone else experienced this and if so any suggestions ?
Cheers
F
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Posted: 2007-11-02 09:57:19
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Update your firmware. What version are you running?
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Posted: 2007-11-02 10:23:59
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Did a SUES update 2 days ago and then last night the phone shut itself down whilst plugged in to a wall charger. Interestingly yesterday (whilst browsing web and listenning to music an incoming call arrived at which point the phone rebooted with a "The phone is rebooting to improve efficiency" or words to that effect type message !!.
Any suggestions ??
F
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Posted: 2007-11-07 13:56:09
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Well what is your firmware version? I have never had a unexpected shutdown and only a couple of performance restarts.
Its possible you have a faulty unit.
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Posted: 2007-11-07 15:22:41
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Cycovision had a problem like this with a p990, it came down to a loose simcard. I'd check that it hasn't become dislodged somehow...
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Posted: 2007-11-07 15:46:46
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It's normal from time to time that the phone will shutdown due to unexpected error. However, it is not normal for the phone to consistently shutting down.
What I would do is to track what software is active when the shut down occured - and try to disactivate as many software as you could (end task) prior sleeping. Since the error occurs overnight while you're charging - a problem associated with it may be possible.
If that does not resolve the issue - reformatting the phone to its original state (back it up first) would definitely remove all software issues. And if that does not resolve the issue, I suspect that the problem might be from the hardware of which you should report to SE.
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Posted: 2007-11-07 17:58:05
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