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spudywoodz Posts: 12

I turned off my k850i off this morning because the volume buttons where not working when i was listening to the radio. So i turnedit off and tried to turn it back on again and it wont turn on. It vibrates and the keypad lights come on then a light on the screen then all of it turns off and starts to turn on again but does the same thing. I have plugged it in to the computer and detleted every thing i can but it still wont work.
Does anyone have and advice please
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Posted: 2007-11-09 10:06:35
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sahran Posts: 161

I have the same problem and the phone still not turning on
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Posted: 2007-11-09 10:21:02
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kimot01 Posts: > 500

the best way is ask for your warranty
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Posted: 2007-11-09 10:30:14
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spudywoodz Posts: 12

so i should take it back then. This phone is crap. it has to many bugs in the phone.

[ This Message was edited by: spudywoodz on 2007-11-09 09:33 ]
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Posted: 2007-11-09 10:32:44
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dualist Posts: 98

This is a common problem with the first firmware release of this phone - it has happened to me twice. I am about to take my second one back to Carphone Warehouse today for a replacement under the 28 day faulty exchange.

K850 will be a great phone - it's going to take one or two more firmware releases though, before it hits its potential.
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Posted: 2007-11-09 11:45:15
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himlims_nl Posts: > 500

it's good SE does offer SEUS
but they do relay on it a bit too big.
thi8nk they should debug more
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Posted: 2007-11-09 11:47:29
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darrengf Posts: > 500

The same fault happened to me, The problem is that the boot sector of the phone becomes corrupt which causes the phone not to boot.

There is a firmware due very soon, which should resolve some of the big issues which this one is, But at present its a take back to the shop and get another replacement.

SEUS will currenlty not help you, as there are no firmwares on the page yet to support the phone.


[ This Message was edited by: darrengf on 2007-11-09 10:54 ]
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Posted: 2007-11-09 11:52:44
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spudywoodz Posts: 12

i ordered the phone off the 02 website. Do you think that if i take it down to a 02 shop they will swap it there cause i cant live with out a phone.
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Posted: 2007-11-09 14:55:54
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fullforce Posts: > 500

It happened to me too. I wnet to the nearset SE-service center and got i re-flashed. So far it has worked since monday and i have restarted my phone twice since i got it re-flashed. Can't wait until the new firmware is out!
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Posted: 2007-11-09 15:02:51
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darrengf Posts: > 500


On 2007-11-09 15:02:51, fullforce wrote:
It happened to me too. I wnet to the nearset SE-service center and got i re-flashed. So far it has worked since monday and i have restarted my phone twice since i got it re-flashed. Can't wait until the new firmware is out!


My 2nd phone became the non boot problem today. I get a replacement some time next week i hope. Hoping for new firmware too?

What firmware did the service center put on for you?

I know in the UK our service centers dont currently have R1CA037 which is the current one most phones are now shipping with

[ This Message was edited by: darrengf on 2007-11-11 19:14 ]
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Posted: 2007-11-11 20:13:43
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