News Forum Phone database

> New Topic
> Reply
< Esato Forum Index > Sony Ericsson / Sony > Software, Firmware and Drivers > Media Manager with w910i - Won't run Bookmark topic

Hi all, it's my first post so I hope someone can help! ;o)

Just got my w910i, installed PC Suite fine, installed Media Manager fine, but Media Manager won't run. I just get a message telling me that Media Manager has encoutered a problem and must close... yadda yadda... do I want to send an error report to Microsoft etc etc.

Any ideas?

I've tried uninstalling, rebooting, reinstalling... without joy.

Thanks lots!
--
Posted: 2007-11-10 17:07:11
Edit : Quote


I guest you have to try reinstall windows again..
media manager work fine for my w910i

sometime windows installed too much file made it crash for some app

my klite player crash under wrm9 after I install new agp,
reinstall klite no use,
but after reinstall windows again, work fine...

[ This Message was edited by: neeko on 2007-11-10 16:27 ]
--
Posted: 2007-11-10 17:26:35
Edit : Quote


Thanks for that, but there really has to be an easier way! I shoudn't have to reinstall my operating system!
--
Posted: 2007-11-10 17:36:23
Edit : Quote


Well, I have no problems on Vista.
Try getting the one on SE's website. If it doesn't work, then I think you'll just have to stick with the PC Suite. It's not that bad, anyway.

[ This Message was edited by: NightBlade on 2007-11-10 16:47 ]
--
Posted: 2007-11-10 17:46:59
Edit : Quote


Hi, thanks for taking the time to reply. It's the installation on my XP machine that's not working.

I'm happy with PC Suite, but that doesn't utilise the SenseMe feature, which is what I want to use.

I've already tried installing the one from the SE site, but I get the same result.

I've fired a message off to SE, so when (if) I get a reply I'll update this post.

Thanks again.

Any ideas in the meantime though, give me a shout! )
--
Posted: 2007-11-10 17:51:20
Edit : Quote


Have you installed .NET 2.0?
--
Posted: 2007-11-10 17:51:31
Edit : Quote


Hm.. there must be something that's blocking it from installing. Try turning off firewall, antivirus, etc. Maybe it will help.
--
Posted: 2007-11-10 17:52:54
Edit : Quote


Hey, yeah I've got .NET v2 installed, but I'm just gonna try the disabling of Antivirus and Firewall route.

I'll let you know.

Thanks again, really appreciate it.
--
Posted: 2007-11-10 17:57:15
Edit : Quote


Hmmmm, OK, tried with AV and FW shut down... same issue.

Gutted.
--
Posted: 2007-11-10 18:00:27
Edit : Quote


The Media Manager software has some prerequisites. These include:
1) Microsoft .NET Framework 2.0 (XP only since Vista installs w/ v3.0)
2) Microsoft .NET Framework 2.0 Language Pack (for non-English OS's)
3) Microsoft Visual C++ Redistributable 2005
4) Windows Installer 3.1 (this should get installed the first time you use Windows Updates)
5) QuickTime 7.2

If any of these components is not properly installed, this could prevent the app from launching. I recommend uninstalling the first three in the list completely using Add/Remove Programs as well as uninstalling Sony Ericsson Media Manager. Then, reinstall Sony Ericsson Media Manager. It should recognize that some of the prereq's are missing and should install the proper versions automatically. Also, make sure you are logged in with full administrative rights when you install and first launch the app.

Otherwise, the app should initially launch in Music Mode where it will be looking at your 'My Music' folder. If you have a massive music collection in this directory, but a slow processor or not a lot of RAM, you could run into some problems (ie. if you don't meet or just barely meet the minimum system requirements, don't expect the app to work [well]). You may also want to disconnect any USB devices or other peripherals or memory sticks before launching to eliminate any potential conflicts here.


--
Posted: 2007-11-21 19:12:59
Edit : Quote

---

New Topic   Reply

Forum Index