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hi i got the K850i off ebay on its day of release but recently the shutter wont open on the camera, i did a quick search and found another topic about this and they suggested to send the phone back under warrenty, but i checked the sony ericsson website and they say for the item to be under warrenty i have to have a valid recipt and bought it from an offical sony erricsson retailer or something along them lines, how do i go about getting this problem fixed?
thanks
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Posted: 2007-11-11 20:54:58
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You could try to request the receipt from the seller on ebay?
Other than that i'm not too sure, unless you could take it to a SE service centre yourself and ask
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Posted: 2007-11-11 21:05:54
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doubt they will have one as i think im not sure when the phone came out im assuming it came out the day i got it but iv had it a while now easily over a month maybe 2 months, i have the box and everything im not sure why the shutter has suddenly broke as i have taken care of the phone
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Posted: 2007-11-11 21:14:44
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AFAIK it did it on the first firmware releas and is nto broken but just the software refuses to open it? :S
try a master reset or reinstalling your existing FW on SEUS
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Posted: 2007-11-11 21:33:30
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how do i do that? i search for an update but it says my software is the current version it doesnt give me the option to reinstall
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Posted: 2007-11-11 21:46:47
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are u using the phones FOTA or the PC version? if its PC then im not sure maybe that feature was removed.....is your phone branded at all?
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Posted: 2007-11-11 22:11:55
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im using the phones update, the phone and box etc are all unbanded
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Posted: 2007-11-11 22:23:26
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ah, i would try updating via PC...hopefully should let you then....or as i say try a master reset?
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Posted: 2007-11-11 23:14:46
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i should be realy realy mad.....send the guy a bomb or something.......think you got "f**ked"....sadly when people sell shit on ebay...hope he get what he deserve
_________________
I
k850i,
w810i &
T28
[ This Message was edited by: plankgatan on 2007-11-11 22:34 ]
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Posted: 2007-11-11 23:19:52
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plank isnt this a known problem with the k850i?
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Posted: 2007-11-11 23:37:19
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