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Hello,

I've searched the forums for answers and could only find this old post about the P800 (http://www.esato.com/board/viewtopic.php?topic=22135#post404835) in which the same questions were asked, but not answered..

I use my P1 with Gmail IMAP IDLE, which makes me quite happy.
However, I do have two issues:
1. The P1 doesn't give a clear "mark message as read" signal to the server. The result: a lot (but not all...) of unread messages on my computer, which I actually had read on my phone. I find this quite annoying.
2. E-mails in rich text format are very often unreadable and sometimes sentences are missing (!). In some places it shows numerical values were alphabetical values are suppose to be. The same e-mail shows up perfect on webmail and in my computer e-mail client.

Are other people having these problems as well? Are there some solutions?

Thanks a lot!

Regards,
Mark

[ This Message was edited by: 2manydjs on 2007-12-11 22:48 ]
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Posted: 2007-12-11 23:47:30
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On 1. ..I think the list is updated on the server every get/send. So if you read the mail, and then do another get/send, then the folders should be up to date. (Maybe this is something the people over at SE should implement? An option to choose "immediately mark as read on server"? Seems to me that might actually save time and battery, if you have a large inbox... Anyway, if that sounds good, maybe someone could spend a couple of minutes and write an entry on the wiki?)

Other than that, I'm happy I don't usually get e-mail with rich text... Have you tried switching the charsets on the mail- program?
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Posted: 2007-12-12 00:12:41
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Thanks for your reply.
It seems the mark-as-read problem is caused by having two clients open at the same time. Mail.app and my P1 are competing for the read/unread setting and it seems Mail.app is winning . If Mail.app is closed gmail seems to accept the mark-as-read signal.

I've tried changing the character set setting, but doesn't seem to have any effect.. I'm I the only one with this problem? It doesn't sound very likely to be caused by gmail though..
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Posted: 2007-12-16 02:35:44
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I set mark as read along with hide read messages to keep the message on the server but hide it on the phone, otherwise I delete the messages on the phone and they are removed from the server the next get and send.
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Posted: 2007-12-16 05:03:00
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I use IMAP IDLE (push mail) so I don't need to use "get and send".
So both Mail.app and P1 have a constant connection with gmail, when I read an e-mail on the P1 it will tell gmail the message is read.
However Mail.app will tell gmail at the same time the e-mail is unread..

Apparently Mail.app wins..

Nobody else has problems with rich text? Or everybody just receives plain text e-mails?
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Posted: 2007-12-16 12:52:49
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...there's always problems with html and so on. But not so that text disappears.. ..My guess would be that it's the way an old exchange server version tries to mix mime- types in the message. And that the mail program can't parse where the message- headers are, and just loses parts of the message. I think I remember someone else having that problem earlier on, since the mail- client used to send mail inserted new headers after the initial first declaration of headers in the e-mail. I.e, any new header- declarations after the initial declaration phase is unexpected, the parser stops, and won't render anything, and so on. Easy to fix, probably (unless it's about changing format within other formatting..), at the cost of introducing a potential endless loop and growing the memory use - and then again - no other company except Microsoft ever supported that type of in- message declarations (and has never documented it, of course. Not even Microsoft coders thought that sort of thing was clever), so..

In any case, send the mails to SE support. Maybe they'll heroically push the envelope to dataviz.
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Posted: 2007-12-16 14:16:31
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Seeing I've tested this sending messages from Gmail web and Mail.app to a gmail address, to me it doesn't seem like a exchange problem.

I have received rich e-mails sent from an exchange environment, they show the same problems.
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Posted: 2007-12-16 15:52:27
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